NPS購入後アンケート

NPS購入後アンケート

レビュー (100)

総合評価
4.7
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の0%は2つ星です
  • 評価の3%は1つ星です
編集日:2020年6月25日

Thank you for excellent Tech Support/Customer Service, very much appreciated. Looking forward for your updated PRO version.

Mi Rancho
アメリカ合衆国
アプリの使用期間:22日
HulkApps.comが返信しました 2020年6月25日

The app looks great on your store! Thanks so much for the review, and please let us know if you need any assistance :D

2020年5月13日

The survery was easy to construct and this is good for understanding what my client needs. TQ for providing such a great free app!

LUXMERRIER
マレーシア
アプリの使用期間:21日
HulkApps.comが返信しました 2020年5月13日

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to use this app for fulfilling your client's store needs. We appreciate the kind words.

Please don't hesitate to drop a mail if you ever need any assistance from our awesome support team! :-)

2020年3月13日

Great app! Incredibly easy to install, and must be easy for customers as well because the response rate so far is very high. We're getting useful information from customers without any hassle at all. Only thing that could be improved would be to have the feedback included in the email notification that says 'you've got survey feedback' so we don't have to navigate to the app every time to view the response.

Comprehensive Cranium Care®
アメリカ合衆国
アプリの使用期間:21日
HulkApps.comが返信しました 2020年3月13日

Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We love the simple feedback form setup, and are glad you've been utilizing it. :-)
You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

We have flagged the email notification feature to our product team. We will get in touch with you as soon as we get an update from the team regarding the implementation.

Thank you so much for providing your feedback!

2021年4月22日

This App is very basic and it's for free. If you have one language in your store and you just want to analyze just a few questions at a time and you are fine to edit which questions should show up manually from time to time. - This app ist fantastic (I mean it's free and it works!) Otherwise, you would need you have some development skills...

Packet of Sunshine
ドイツ
アプリの使用期間:約1年
HulkApps.comが返信しました 2021年4月23日

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

2021年3月8日

If you're looking for a really simple post-purchase survey, this is really perfect. Easy to use and does the trick. Over 50% of our customers have answered our simple survey and it has given us greater insight into how we've acquired them.

IntyEssentials.com
ベルギー
アプリの使用期間:19日
HulkApps.comが返信しました 2021年3月9日

The app looks great on your store! Thanks so much for the review, we're so happy to hear you're loving our NPS post-purchase survey app!

You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

2020年5月19日

This app is very easy to set up and it can be active in less than 2 minutes. It does exactly what we needed.

Healthy Movements
南アフリカ
アプリの使用期間:15日
HulkApps.comが返信しました 2020年5月19日

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you could set up your form in less than 2 minutes! We appreciate the kind words. :-)

Please let us know if you need anything else!

編集日:2021年1月19日

I would have wished to be able to find this app earlier on. This add-on helped us get a post-purchase survey up and running within 10 min with out any problems. Highly recommend.

NeoCharge
アメリカ合衆国
アプリの使用期間:14日
HulkApps.comが返信しました 2021年1月19日

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving our priority support add-on!

Have a beautiful day ahead. :)

2020年12月16日

We are using this app to run a simple post purchase survey to find out how our users found us, primarily for marketing attribution needs. It works pretty neatly and is already helping us with new insights. Importantly, the survey loads pretty fast on the order success page thus ensuring we don't miss the opportunity to get user feedback. One of the other paid apps was actually slower than this, which is free! BTW, one feature that they could add (as a premium/paid feature perhaps) is the ability to show the survey only for new customers. That would be awesome. But, I am not complaining. This is a great free app that does what it promises!

MyLang Books
インド
アプリの使用期間:13日
HulkApps.comが返信しました 2020年12月16日

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app for its simplicity and speed. We really appreciate it.

Your request for a conditional survey has been flagged to our Product Team. We will get in touch when we implement this feature!

Thank you!

2020年7月2日

I use this app to ask how the experience was on my store and at checkout, it's been really useful to get insights. The app works great and I thoroughly recommend.

Super Duper Candle Company
イギリス
アプリの使用期間:9日
HulkApps.comが返信しました 2020年7月2日

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

2022年7月31日

App funktioniert super und arbeitet zuverlässig. Leider fehlen noch ein paar Features, wie die freie Übersetzung in andere Sprachen oder der Export von bestimmten Daten - aktuell muss man immer ALLE Daten komplett exportieren und dann bearbeiten.

Spirit of Eden
ドイツ
アプリの使用期間:6ヶ月
HulkApps.comが返信しました 2022年9月12日

Hi there!

Thank you for your feedback and your input! We really appreciate it and always try to implement new ideas with our updates.

If you need any assistance, please do let us know!

Best regards :)