Hulk Enquête na Aankoop
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Recensies (68)
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Just installed this app. I had some questions and their customer service agent, Juan, was very quick to help me through several questions I had. I had my survey up and running within minutes! I am excited to use their post purchase survey to improve my customer service and flush out trouble spots.
They responded pretty fast on the chat and the process was super easy. Christian helped us installing the app as we needed to upgrade our thank you page for the app to work. Thank you!
Great app, very useful and simple. Very quick and efficient service. And it is free!
Thank you for sharing your feedback! Your support means a lot to us at HulkApps.
Great looking app, and when I had an issue with launching it, the support team was very responsive! Thumbs up!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Works as expected
Thank you for your positive review! We're glad to hear that the Hulk NPS Post Purchase Survey app is working as expected for you. We strive to provide a seamless user experience, so it's fantastic to know that we've met your expectations. Your feedback really matters to us in our ongoing efforts to provide top-notch service. Thank you once again for taking the time to leave us a review.
Best wishes,
The HulkApps Team
Extremely useful app for attribution and customer insights to inform our marketing mic moving forwards.
Thank you for taking the time to leave a review for our app. We are so happy to hear that you have enjoyed using our app and that it has been useful for you! We are always looking to make improvements and your feedback is invaluable for that. If you ever have any further suggestions or comments, please let us know. Thank you again for your support.
Die zwingen mich dazu daher .... Die zwingen mich dazu daher .... Die zwingen mich dazu daher ....
We're truly sorry to hear about your experience with our Hulk NPS Post Purchase Survey. We understand that your interaction with our app did not meet your expectations, and for that, we sincerely apologize. It seems like there might be a misunderstanding and we urge you to reach out to our support team who are equipped to assist you better. Reassuringly, we're actively working to provide a better user experience. Your feedback helps us immensely in this process.
Danke, dass Sie uns die Gelegenheit gegeben haben, es richtig zu machen.
Viele Grüße,
Das HulkApps-Team
Really good app, support were very helpful when we had an issue. Been running for years and it's been good the whole time.
The app rolled out a new update as I had the app since 2019 so it caused the form to stop working form February 2022. Since then, I have spent almost 2 weeks trying to get the form resolved by liaising with the team directly. I have sent over screen recordings and placed several test orders. The team refuse to follow resolutions to get it fixed. I have proposed solutions such as raising a fresh test order but they refuse to solve this. They keep blaming devices. This is the longest length of an unsolved issue with an app I have ever faced.
Hi there, I just wanted to apologize that our installer didn't work correctly.
Our manager has reached out to you to help with the issues that you are facing. Please get back to him when you can and we assure you that your issues will be resolved in less than 48 hours.
Thank you,
Provides useful feedback about the customer's experience with our products and allows us to make better business decisions on product selections
Thank you so much for the review! We are thrilled that our app provides you with useful feedback and gives you the opportunity to make better business decisions.
We truly appreciate your support and feedback!
Have a great day!
HulkApps Team