Post Purchase Surveys
Galerie propagovaných obrázků
O této aplikaci
Uvedena
20. únor 2019
Kategorie
E-mailový marketing , Analytika prodeje# Post Purchase lets you easily ask your customers the most important questions on your order confirmation page * How did you find out about us? * Will you buy from us again? * How likely are you to recommend us to your friends and family? * Did you have a good shopping experience? * How can we improve? * And more... Customize your survey and ask as many questions as you'd like. Then view the responses in useful reports that's updated automatically. Even set up our app to automatically send...
Cena
Free plan
Zdarma
- Survey 1000 orders
- Customizable questions and designs
Starter plan
$7 / měsíc
- Survey unlimited orders
- Custom CSS for survey form
Business plan
$14 / měsíc
- Everything in the Starter plan
- Send reminders to complete survey by email
Free plan
Zdarma
- Survey 1000 orders
- Customizable questions and designs
Starter plan
$7 / měsíc
- Survey unlimited orders
- Custom CSS for survey form
Business plan
$14 / měsíc
- Everything in the Starter plan
- Send reminders to complete survey by email
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní.
Počet recenzí: 6
This app provided a seamless integration into the customers order status page. It allowed be to collect some valuable feedback without any extra steps from the customers end. However, the survey randomly inserted the same survey two times and there was no way for me to correct this. Looked very unprofessional to have the same survey two times on the order status page. I reached out to Post Purchase support team for assistance and never received a response back. Overall, the app works great when it’s working. If you have any issues with the app, be prepared to get zero support from the company.
UPDATE: Post Purchase reached out and addressed my concerns in a very timely manner. I have revised my review from a 3 star to a 5 star due to them correcting my issue very fast.
Yikes! For some reason, customer emails weren't reaching our support (it was going to support@postpurchase.net instead of support@postpurchase.app). Finding out about a negative experience only when it reaches the reviews here isn't the way I'd like to do things. Nonetheless, issue has been resolved and we thank the merchant for their patience and understanding.
This is a very useful app to have after a customer purchases, being able to place a questionnaire on the order confirmation page. Sending surveys out by email is very time consuming, but with this, you just turn in on and everyone who purchases sees it.
For the future, I wish there were more options for the survey.
The app worked great for a long time. When it stopped displaying correctly for some reason, I contacted support and they delivered the fastest help I have ever experienced with an app developer. They managed to fix the issue within 1 hour after contacting them. You guys are amazing :-)
Easy to use, okay looking - for the future maybe just do it as pop-up messages after selling and not just list.
But my needs are fullfiled! :) thanks
Cool APP, But i would advice, to take less Space, it should ask one question at a time & once answered should display next question. it will look even better Coding wise & Look Wise.
O této aplikaci
Uvedena
20. únor 2019
Kategorie
E-mailový marketing , Analytika prodejeVytvořeno partnerem Furvur Inc
Informace o partnerovi Furvur Inc
Zatím žádné recenze
Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 8
26 Innisbrook Cres, Thornhill, ON, L3T 5B1, CA
Podpora
Poslat zprávusupport@postpurchase.app
Tento vývojář nenabízí přímou podporu v jazyce Čeština.