Post Purchase Surveys

Post Purchase Surveys

作成: Post Purchase Surveys

Survey your customers on the order confirmation page

5.0 5つ星(5 レビュー)

Quick Setup

It takes only a few minutes to get set up and start collecting survey responses from your customers. 1-click installation.

Custom Survey

Ask your customers how they found out about you, why they bought, what their shopping experience was, and more.

Useful Reports

Generate useful reports from the data that's collected. Visualize the data in beautiful charts or have them sent to you automatically.


Post Purchase Surveysの詳細情報

Post Purchase lets you easily ask your customers the most important questions on your order confirmation page

  • How did you find out about us?
  • Will you buy from us again?
  • How likely are you to recommend us to your friends and family?
  • Did you have a good shopping experience?
  • How can we improve?
  • And more...

Customize your survey and ask as many questions as you'd like. Then view the responses in useful reports that's updated automatically. Even set up our app to automatically send you reports when it's updated.

Why understanding your customer is important

Getting to know your customers is a key part in growing your business. When customers complete their check out, it's easily one of the best times to ask a quickly ask 1 or 2 questions to understand what motivated them to buy from you today.

By having a clearer understanding of your existing customers, you'll be able to refine and optimize your marketing to find more of the same customers to come back.

Features

  • Useful and detailed reporting
  • Flexible survey options and customizations
  • Automatic survey completion reminders by email (for customers who did not complete the survey) on our Business plan
  • GDPR compliant

Free Plan available

Post Purchase has a free plan (with no time limit) that lets you survey up to 20 orders per month. Please see our plans for details about features.

For unlimited orders, subscribe to one of our paid plans.

メディアギャラリー

サポート

料金

Free plan

無料

  • Survey 1000 orders

  • Customizable questions and designs

Starter plan

$7/月

  • Survey unlimited orders

  • Custom CSS for survey form

Business plan

$14/月

  • Everything in the Starter plan

  • Send reminders to complete survey by email

* すべての料金は米ドルで請求されます。 月額や使用料に基づく請求などの定期請求は、30日ごとに請求されます。

5.0 5つ星

総合評価は、アプリの現在の状態を反映しています。すべてのアプリレビューを考慮しますが、最新のレビューを優先します。
  • 5 5つ星
    評価の100%は5星です
    (5)
  • 4 5つ星
    評価の0%は4星です
    (0)
  • 3 5つ星
    評価の0%は3星です
    (0)
  • 2 5つ星
    評価の0%は2星です
    (0)
  • 1 5つ星
    評価の0%は1星です
    (0)

最新のレビュー

Roudbreck

The app worked great for a long time. When it stopped displaying correctly for some reason, I contacted support and they delivered the fastest help I have ever experienced with an app developer. They managed to fix the issue within 1 hour after contacting them. You guys are amazing :-)

Small Wallets

This is a very useful app to have after a customer purchases, being able to place a questionnaire on the order confirmation page. Sending surveys out by email is very time consuming, but with this, you just turn in on and everyone who purchases sees it.

For the future, I wish there were more options for the survey.

HawkSupplements

This app provided a seamless integration into the customers order status page. It allowed be to collect some valuable feedback without any extra steps from the customers end. However, the survey randomly inserted the same survey two times and there was no way for me to correct this. Looked very unprofessional to have the same survey two times on the order status page. I reached out to Post Purchase support team for assistance and never received a response back. Overall, the app works great when it’s working. If you have any issues with the app, be prepared to get zero support from the company.
UPDATE: Post Purchase reached out and addressed my concerns in a very timely manner. I have revised my review from a 3 star to a 5 star due to them correcting my issue very fast.

開発者の返信

2019年7月19日

Yikes! For some reason, customer emails weren't reaching our support (it was going to support@postpurchase.net instead of support@postpurchase.app). Finding out about a negative experience only when it reaches the reviews here isn't the way I'd like to do things. Nonetheless, issue has been resolved and we thank the merchant for their patience and understanding.