Post Purchase Surveys
- Prijs
-
Gratis abonnement beschikbaar
- Beoordeling
- 4,3 (6)
- Ontwikkelaar
- Furvur Inc
Galerij met uitgelichte afbeeldingen
# Post Purchase stelt u in staat om uw klanten gemakkelijk de belangrijkste vragen te stellen op uw orderbevestigingspagina * Hoe heeft u ons gevonden? * Zult u opnieuw bij ons kopen? * Hoe waarschijnlijk is het dat u ons aanbeveelt bij uw vrienden en familie? * Had u een goede winkelervaring? * Hoe kunnen we verbeteren? * En meer... Pas uw enquête aan en stel zoveel vragen als u wilt. Bekijk vervolgens de antwoorden in nuttige rapporten die automatisch worden bijgewerkt. Stel zelfs onze...
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Categorieën
Prijs
Gratis plan
Gratis
- Enquête 1000 bestellingen
- Aanpasbare vragen en ontwerpen
Starter plan
$7 /maand
- Enquête onbeperkte bestellingen
- Aangepaste CSS voor enquêteformulier
Business plan
$14 /maand
- Alles in het Starter plan
- Stuur herinneringen om enquête per e-mail te voltooien
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Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
Recensies (6)
This app provided a seamless integration into the customers order status page. It allowed be to collect some valuable feedback without any extra steps from the customers end. However, the survey randomly inserted the same survey two times and there was no way for me to correct this. Looked very unprofessional to have the same survey two times on the order status page. I reached out to Post Purchase support team for assistance and never received a response back. Overall, the app works great when it’s working. If you have any issues with the app, be prepared to get zero support from the company.
UPDATE: Post Purchase reached out and addressed my concerns in a very timely manner. I have revised my review from a 3 star to a 5 star due to them correcting my issue very fast.
Yikes! For some reason, customer emails weren't reaching our support (it was going to support@postpurchase.net instead of support@postpurchase.app). Finding out about a negative experience only when it reaches the reviews here isn't the way I'd like to do things. Nonetheless, issue has been resolved and we thank the merchant for their patience and understanding.
This is a very useful app to have after a customer purchases, being able to place a questionnaire on the order confirmation page. Sending surveys out by email is very time consuming, but with this, you just turn in on and everyone who purchases sees it.
For the future, I wish there were more options for the survey.
The app worked great for a long time. When it stopped displaying correctly for some reason, I contacted support and they delivered the fastest help I have ever experienced with an app developer. They managed to fix the issue within 1 hour after contacting them. You guys are amazing :-)
Easy to use, okay looking - for the future maybe just do it as pop-up messages after selling and not just list.
But my needs are fullfiled! :) thanks
Cool APP, But i would advice, to take less Space, it should ask one question at a time & once answered should display next question. it will look even better Coding wise & Look Wise.
Ondersteuning
App-ondersteuning aangeboden door Furvur Inc.
Hulpbronnen
Ontwikkelaar
Geïntroduceerd
20 februari 2019