Reseñas (74)

Calificación general
5
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
16 de agosto de 2022

Highly recommend this app for any fashion eComm businesses. The apps support team will always go above and beyond to help customise your portal to suit your businesses needs. There is rarely anything they cant do! Very quick to respond and so helpful. The app makes returns easy and seamless and allows you to charge customers for return shipping domestically and internationally which we feel like most other Returns Portal are lacking. Highly recommend.

ELIYA THE LABEL
Australia
4 meses usando la aplicación
13 de septiembre de 2021

It was about time we got a proper returns portal that really improves both our customers experience and ours! We are so glad we found PostCo. Melisa has been such a huge help in getting us up and running. This app offers so much more than other returns app on the Shopify store and support is above and beyond. Thank you!

Piyama
Australia
3 meses usando la aplicación
8 de marzo de 2021

PostCo is super easy to use and saves me a lot of time. Set up is easy and customer service is great. Very responsive and helpful.

Olga Berg
Australia
3 meses usando la aplicación
16 de febrero de 2022

Since switching to PostCo. our returns process has been dramatically simplified for both us and our customers. At first, it can be a little fiddly getting everything set up to the store and policy specifications, but Melisa's induction and ongoing support from both Melisa and Nick made it a breeze. Support responses are timely and a majority of enquiries have been resolved with ease and clarity. Integrating with Australia Post was also quite simple. You will need a merchant account with them to integrate otherwise there is a manual mail-in option to get started. The FAQs had a good step by step on the set-up. I would recommend to anyone using this app for the first time to allow 2-3 weeks of returns to go through to find any pain points ( all stores are different! ) and tweak as you go. We recommend this app 100%.

Skwosh
Australia
2 meses usando la aplicación
13 de febrero de 2023

We're extremely happy with the service provided by the Postco team! This product actually opened up a lot time for me so sometimes I just sit in front of my computer, twiddling my thumbs. I highly highly recommend!!! Thanks Melisa!

STANDARD ISSUE TEES
Estados Unidos
Alrededor de 2 meses usando la aplicación
30 de mayo de 2023

The team at PostCo have been so helpful, and very responsive throughout the implementation phase, which has been invaluable!

OchreLane
Australia
Alrededor de 2 meses usando la aplicación
26 de agosto de 2021

We used this app to streamline our returns process. It has really helped make things efficient for our team & our customers. Would definitely recommend it.

LE BUNS
Australia
Alrededor de 1 mes usando la aplicación
25 de octubre de 2021

We have been using the AP for a month so far and have found it has saved so much time with customer service, it is so easy to use and follow.

CLEONIE
Australia
Alrededor de 1 mes usando la aplicación
15 de febrero de 2022

We migrated over to PostCo 360 from a different app. Rachel was super helpful with onboarding our team and assisting with any questions or requests we had. Our team is enjoying the back end side of things. Thank you!

ascot + hart
Estados Unidos
29 días usando la aplicación
6 de abril de 2021

This App is fantastic, saves me half the time to process a return and is so easy for the customer to use. A++

Urban Wear Online
Australia
27 días usando la aplicación