PostCo Returns & Exchanges

We have been using PostCo since 2020 and it has provided so much value-add through the years. We have also been looking for a resell platform and finally PostCo is launching theirs for the Malaysia market - the first ever. The team is friendly, quick and helpful in helping us troubleshoot our issues.

Onboarding with PostCo was one of the best experiences I've had. Aisyah is a rockstar.

One thing that's been bugging a D2C brand like us for way too long, is the return and exchange game. Having been on the lookout for the perfect return & exchange portal for quite some time, we landed on PostCo. And so happy we did!

Where other portals and setups have limits in terms of bundling, currencies, return methods, language etc. PostCo seems to have hit the nail in terms of what a menswear merchant like us need.

On top, they have an awesome and super reactive support / tech team, ready to handle your requests and needs. For perspective, PostCo has been teaming up with our WMS to custom build an integration of returns statuses and more. With this work, PostCo has helped cut down operational debt and customer service work by up to 45%!!(!) already a few months after implementing. Where 1 return usually came with 10+ clicks and a bunch of.. creative issues, a return now takes max 4 clicks, and everything just.. works!

10/10, can only recommend!

As a brand that has been using the app, it is an extremely useful tool, with a multitude of options to make the customers experience as seamless as possible.

The team at Post360 are responsive and always look to resolve any issues ASAP

Very user friendly UI, easy to use back end, and overall good App for Shopify exchanges/returns. The great thing is that the exchange can be done for differently priced items.

The customer service is also helpful when needed.

As a Shopify store owner, managing returns and exchanges can be a daunting task. Fortunately, the PostCo app has been a game-changer for us. This app truly offers everything you could possibly need in regards to the returns process and has proven to be extremely reliable. Without a doubt, it's the best on the market.

The standout feature of PostCo is undoubtedly the exceptional support team. Fara and Aisyah are on hand at all times, ready to assist with any issues or questions we may have. Their prompt and helpful responses have made a world of difference, ensuring that our returns process runs smoothly and efficiently. Their dedication to customer support is second to none.

PostCo's features are comprehensive and user-friendly. The app allows for seamless returns and exchanges, enhancing the customer experience and helping to retain sales within our store. The flexibility and convenience this app offers are unmatched.

In terms of value for money, PostCo is a great investment. The features it provides, combined with the outstanding support team, make it an indispensable tool for any Shopify store. We have found that the app more than pays for itself through the streamlined returns process and the positive impact on customer satisfaction.

Overall, we couldn't be happier with PostCo. It has simplified our returns process, improved our customer service, and provided excellent value for money. If you're looking for a reliable and comprehensive returns/exchange app for your Shopify store, we highly recommend PostCo.

PostCo has transformed our online return process, making it incredibly efficient and simple for both us and our customers. Felicia has been very helpful with any needed customisations, ensuring a smooth onboarding experience. The system is easy to use and eliminates hassle, keeping customers informed every step of the way. We highly recommend PostCo for organising returns in your online store.

Brilliant service, Aisyah has been particularly helpful and has been able to answer all of our questions. Spot on!

Their recent update has improved our customers' returns experience and has made managing them easier for us. Their support team is also very responsive and helpful - highly recommend using PostCo for the convenience and effectiveness.

Been really helpful in helping us automate our returns. Thoughtful features in backend that are well thought-through. Worth the subscription.