PostCo Returns & Exchanges

The app is incredibly beneficial for customers when it comes to returning items, and the team is fantastic at accommodating customized requirements. They're always available to assist you with any questions or concerns, providing excellent support whenever you need it. Overall, it's a fantastic experience!

PostCo is effective and efficient, it is simplifying the online returns process, user friendly, and hassle- free experience for customers.

We have been using PostCo for about 2 months so far and couldn't be happier. The app runs smoothly and the response from customer service has been amazing. Highly recommend.

App is absolutely great and the customer service, Aisyah more specifically, is amazing amazing amazing.

We've used other tools in the past but none are as slick as Postco.

Would highly recommend!

I really like how I can easily offer a link to my customers with such an easy to use process for returns and also for store credit. It really lifts the brand trust. It also creates a log that is easy to refer back to all in one place if I ever need to see how many returns are pending or to simply look up a return waiting to be processed on receipt of a return parcel. I would like if I could offer a print return label function for my customers without having to utilise eparcel.

Since applying the PostCo app our returns service has streamlined, it runs efficiently, saves on manpower and human error. The app can be tailored to suit your policy, inserting rules with minimal effort.
Customers also find it easy to use, linked to our DHL makes the whole return process seamless. The costs are really reasonable, we would highly recommend as a small business to create a professional, effective returns service.

Really helpful customer service and I love the app! It does all I need and it gets better and better over time! Totally recommended!

This App is fantastic, saves me half the time to process a return and is so easy for the customer to use. A++

Felicia provided such great service for our queries - always very responsive and helpful. It's lovely to know that helpful service is on the other end of a great app.

We have been using the app for over 2 years and could not recommend more. The app is very user-friendly as we on-train new team members and utilize all it's features. COO Melisa Wang is always extremely helpful and contactable. Dr Denim's big Post Co fans!