Recensioner (88)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
6 juni 2021

We’ve been using PostCo for a few months now, it’s saving us a lot of time processing returns! Also Nick is super helpful! Highly recommended :)

Aulieude
Australien
4 månader användning av appen
1 september 2021

This app has transformed our returns process - so easy to use! Melisa who is our support person, has been super accessible and helpful and has fixed any issues as they have arisen for us. Would totally recommend.

Frock Me Out
Australien
4 månader användning av appen
16 augusti 2022

Highly recommend this app for any fashion eComm businesses. The apps support team will always go above and beyond to help customise your portal to suit your businesses needs. There is rarely anything they cant do! Very quick to respond and so helpful. The app makes returns easy and seamless and allows you to charge customers for return shipping domestically and internationally which we feel like most other Returns Portal are lacking. Highly recommend.

ELIYA THE LABEL
Australien
4 månader användning av appen
13 september 2021

It was about time we got a proper returns portal that really improves both our customers experience and ours! We are so glad we found PostCo. Melisa has been such a huge help in getting us up and running. This app offers so much more than other returns app on the Shopify store and support is above and beyond. Thank you!

Piyama
Australien
3 månader användning av appen
8 mars 2021

PostCo is super easy to use and saves me a lot of time. Set up is easy and customer service is great. Very responsive and helpful.

Olga Berg
Australien
3 månader användning av appen
11 oktober 2023

This is a very user friendly app and we are very happy with it so far. We love that we can customise rules to suit our store. The customer side is simple to follow and very clear. We switched from another very complex app to Postco and one of the best things was that the onboarding process was a dream!! Melisa guided us through the step by step set up has been extremely helpful ever since. Any questions we have are answered the same day and we feel very supported!

Saffron Road
Australien
2 månader användning av appen
16 februari 2022

Since switching to PostCo. our returns process has been dramatically simplified for both us and our customers. At first, it can be a little fiddly getting everything set up to the store and policy specifications, but Melisa's induction and ongoing support from both Melisa and Nick made it a breeze. Support responses are timely and a majority of enquiries have been resolved with ease and clarity. Integrating with Australia Post was also quite simple. You will need a merchant account with them to integrate otherwise there is a manual mail-in option to get started. The FAQs had a good step by step on the set-up. I would recommend to anyone using this app for the first time to allow 2-3 weeks of returns to go through to find any pain points ( all stores are different! ) and tweak as you go. We recommend this app 100%.

Skwosh
Australien
2 månader användning av appen
29 juni 2023

Postco has been excellent. Truly appreciate the personal attention and follow up, especially in getting us signed up and started.

Paskho
USA
2 månader användning av appen
13 februari 2023

We're extremely happy with the service provided by the Postco team! This product actually opened up a lot time for me so sometimes I just sit in front of my computer, twiddling my thumbs. I highly highly recommend!!! Thanks Melisa!

STANDARD ISSUE TEES
USA
Ungefär 2 månader användning av appen
30 maj 2023

The team at PostCo have been so helpful, and very responsive throughout the implementation phase, which has been invaluable!

OchreLane
Australien
Ungefär 2 månader användning av appen