PostCo Returns & Exchanges
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PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells.
Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience directly on your website for multiple items - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns!
- Use AI to detect signs of return fraud
- Reduce refunds with bonus credit and instant exchange
- Upsell with exchanges for multiple & higher-value items
- Unlimited return rules and workflows to optimize your returns process
- Access built-in analytics and customer insights
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- Account cliente
- Check-out
- Gorgias
- Klaviyo
- Stripe
- USPS
- Australia Post
- Royal Mail
Categorie
Opzioni di reso
Gestione dei resi
- Approvazioni automatizzate
- Portale dei resi
- Informative personalizzate
- Articoli non restituibili
- Finestre per i resi
- Motivi dei resi
- Multilingua
- Etichette di spedizione
- Monitoraggio dei resi
- Notifiche via email
- Branding personalizzato
- Gestione dei rimborsi
- Aggiornamenti delle scorte
- Blocklist dei clienti
- Analisi
Etichette e imballaggio
Gestione delle spedizioni
Prezzi
FlexReturn
Installazione gratuita
Customer-paid returns model
Funzionalità
- Unlimited returns
- Checkout+ available
- Branded returns portal
- All features in Premium
- Instant exchange + AI agent*
Pro
$129 /mese
Funzionalità
- Up to 100 returns/month
- 2 return locations + unlimited carriers
- Auto-approve returns
- In-app exchange
- International returns
- Email + workflow automations
- Instant exchange + AI agent*
Prova gratuita di 14 giorni
Premium
$239 /mese
Funzionalità
- All Pro
- Up to 200 returns/month
- Unlimited return locations
- Exchange on website (multiple items)
- Exchange upsells & bonus credit
- Apps & 3PL integrations
- Instant exchange + AI agent*
Prova gratuita di 14 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (96)
I highly recommend PostCo to anyone looking for a reliable returns portal. The support team is absolutely incredible, they are everything! Over the last two years, they have implemented so many great features that have made our process so much smoother.
The recent integration with New Zealand Post has been a massive win for us. It has made our returns side so much more accessible and user-friendly for our customers here in NZ. If you want to make returns easy for both your team and your shoppers, this is the app to use. Thanks again to the team for all the support!
We’ve been using PostCo as our returns and exchange portal on Shopify for a few years now, and we love it! The platform is intuitive for both our team and our customers and it has streamlined a process that used to take a lot of time.
The customisation options are great - from tailoring the portal to match our brand to setting detailed return rules that suit our workflows. It integrates seamlessly with our shipping partners as well, automatically creating labels without any manual steps on our end.
The support team have always been quick to respond, they are knowledgeable and genuinely helpful. Every question we’ve had has been answered promptly with clear guidance, giving us full confidence in the platform.
The app works well, but support changed our default language without permission after I asked a simple question. It is unacceptable to modify customer settings without notification or consent.
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They fixed that.
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The app is working okay, but if you are outside the US, you have pretty limited options. Also, it is quite costly, compared to similar apps.
Assistenza
Assistenza app fornita da PostCo.
Risorse
Sviluppatore
Lanciata
25 febbraio 2020
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