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I saw another reviewer who mentioned this app was great for anyone using DPD Local as their couriers, and I couldn't agree more. It's meant that we're now able to offer accurate rates to our customers at checkout for the various service options DPD offer. You have to spend a bit of time getting it set-up how you want, according to the different postcodes, but I found it quickly became intuitive and when I did have any questions the support team were quick to respond.
Great app with fantastic customer service offered by Zann. Easy to use, affordable and Zann is more than happy to help with customisations. Love this app!
The developer seems responsive and willing to provide the necessary adjustment/improvements to deal with our concerns.
What a great app this is. Solved my issue with postcode shipping rates at ease. Very convenient, fast, and user-friendly app. You can set up shipping rates based on postcode+weight+additional rules etc. What else could you ask for..Just love it!
Im super impressed. Zann was responsive to all my concerns even calling Australia from United States to answer an email. Shipping can be complex part of your online offering and needs to be accurate. Postcode Shipping gives me that for my buy and hire mobility aids business. Highly recommended.
Addition's Postcode Shipping Extension is excellent. I needed an App that would let me arrange my shipping by not only postcode, but also via suburb in Australia which many others couldn't do. The Support Team contacted me within an hour of my query and had everything set up and working exactly how we needed it. Amazing customer service and a fantastic App.
The Postcode Shipping Extension is worth six stars! The support you get from Zann is the best of any app I've ever used and he is a delight to work with. He explained I didn't need the Australia Post app which saved me money and walked me through how to set up the postcodes. This has paid for itself already as customers get to choose either the free pickup-instore option or the fee for their city or regional area. I wish I had added this years ago. Would recommend this app to anyone!
I can not get any support, taken money and not working. The customer support does not seem to work,
Update: This issue was fixed. Support via https://support.postcodeshipping.com/ is back operational as usual. The problem was a leftover link pointing to our old support platform. Our support team has reached out -- please feel free to let us know how we can help moving forward! Thanks.
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Hey there, not sure if you got stuck anywhere but the support team is available as usual. Please reach out to support@postcodeshipping.com so we can make sure you get the support you deserve. Apologies for any inconvenience!
The team at Postcode were amazing with helping us set up the postcode app to our needs. highly recommend
Thank you so much for taking the time to write about your experience. We’re at your service! 💪
If you're considering buying this, just do it! Zann is a champ and fully supports this app and you don't get a million spam emails as a result of installing it.
We love it!