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While the initial setup can be confusing, the service and customer support have been great. This app is very powerful for handling returns. Definitely recommend.
For a step by step guide to setting up amazing customer returns with this app check out a video I made:
https://www.youtube.com/channel/UCkIC8yF8ArE4rfF0E_OtX2Q
App looks like it has promise but is missing basic features - Can't split orders for example which means if customers buy items that are too large for one box you can't use the app, items that ship from multiple locations are also off the list.
We are really sorry to hear about your recent experience with us. It is unfortunate to know that your expectations were not met.
We have duly noted your concern regarding the ongoing issue. We are investigating it and you will soon hear from our team and will try to resolve it for you as soon as possible.
Also, kindly note that,
1- We do not have feature of split orders as of now and we have raised the feature internally.
2- We do support multiple ship from locations
I hope this helps and clarifies.
We are also available 24/7. You can always contact us via the live chat option available on your account or email us at support@postmen.com
We regret the inconvenience caused to you.
Regards,
Anurag Pal
Team Postmen
I wasn't ready to purchase anything but got charged $20. The customer service was so helpful in making sure I got a refund.
This was easy to set up. I haven't used the app yet, but I'm excited to see how this will work with my business.
The Postmen app is easy to setup with the courier account and use and customer service via chat is prompt and efficient.
So far so good So far so good So far so good So far so good So far so good So far so good So far so good So far so good
Just started using this app, so I don't have a lot of feedback on the app itself. I am not tech savy at all, but the chat support was so patient and helped walk me through the set up to be able to create return labels. SO thankful!
Amazing team that was super helpful!
I like it and recommend it.
I was using another application but it was payed and not has the flexibility of this one.
so sick! I loved it. it really has helped my business do better. I LOVE LOVE LOVE LOVE LOVE LOVE THIS APP. !!!