AfterShip Shipping + Labels , 193 avaliações
Refinar
-
Por classificação
Great app, definitely would recommend it! Easy navigation and the support team is nothing but great.
Amazingly useful, great app and API, i would like to see a tracking for Aramex labels through the API
Doesnt try to upsell something you dont want or need. Does the label creation as you would expect. You should check them out
Thank you for your valuable feedback.
We are pleased to know that you liked our app.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@postmen.com
Regards,
Neelima Aggarwal
Team Postmen
Great to use, very easy and definitely highly recommend! Would recommend this to anyone looking for a free app!!
Best solution so far. It is easy and hassle free!
***Note: Postmen's complete lack of financial transparency on your total label expenditure is either abject incompetency on their end or a front for overcharge fraud. Avoid using at all costs***
I highly recommend that everyone avoid this app. They have no way of summarizing the number of labels you've purchased and the total cost that you've spent on labels to date. The labels purchased don't show up on your USPS account either. Their only recommendation is for you to manually go through each label one by one and look up what you supposedly paid for that label, which is untenable and makes it very very easy for them to commit overcharge fraud.
After doing a manual check between my credit card statement and the supposed cost of labels purchased, my credit card has been charged double for what it should've been. You get charged by a 3rd party called Visible SCM Parcel with no records, receipts or links that tie back to the labels you've purchased.
We apologize for the inconvenience. We have a tie-up with VISIBLE SCM who provides the labels for USPS at a discounted price. The user always has the option to check the genarated labels on their account along with the prices for each label. We show labels along with the prices and hence there is no chance of fraud. Click https://secure.postmen.com/logs/labels/production to view your labels.
We have also suggested our team include a feature to auto-calculates the total spendings on the account. In case if you need the invoices please email us at support@postmen.com along with the date range.
Kind regards,
Mudit
We used this service for a long time along with Aftership Returns Center. I would like to express my dissatisfaction with the way they provide customer service. We faced some kind of glitch or bug when we are not able to add card details, every card we add is rejected (all the cards are ok). As a result we cannot buy return labels. This issue has occurred more than 1 week ago. Their customer care team provides me with templated messages and tells me to replace the card. They don't even take into account that every card we add is rejected. No one can help us and our business is completely stuck if we're talking about returns. I am extremely unhappy with this service and seriously looking to switch to another application, because when no one can help you resolve simple billing issue for more that 1 week, this is really weird and looks like nobody cares about you as a customer.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
I would also like to inform you that we've already forwarded this concern on priority to Visible team and also CC you in that email thread for check the updates from Visible team. We are keep following up with them for faster resolution.
Rest please be assured that you are our valued user and we always aim to deliver a great experience. We are disappointed to know that our service did not meet your expectations. We've also informed about this concern to our development team for an alternative for a quick fix.
We'll update you once it will be fixed.
We regret the inconvenience caused to you.
Regards,
Team Postmen.
This app is great we are using it for one month and it will reduce our manual work as well and also it will help to give good customer experience due to this automation tool work.
I am using this app to simplify shipping and returns. The customer service is great. Very excited to use this app
Hi.. I need help with setting up my store
Needs help to track..
I dont know how to setup postmen .. needs help