AfterShip Shipping + Labels

Overall good although there can be some tweaks implemented to provide a WOW experience. Haven't noticed much of a difference in rates vs. Shopify but one major plus for us with Postmen that we didn't benefit from with Shopify is related to rewards points. Our business credit card triples the points on shipment related purchases. Here are some things we're hoping to see improved in the future: Considering we ship items ranging in sizes, the ability to save preset sizes would be awesome and save us a ton of time. It's also a bit frustrating that customer service doesn't readily have an answer/resolution to issues when called upon and thus following up with them is necessary.

go d f fdsf ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Great App! Support was quick and friendly. I really like how it is easy to use and I really look forward to working with this app. So Far so Good!

Please double check your information before signing up. I contacted to confirm the use of TNT in Australia and was told its fully supported.

After a week of back and forth setup with postmen and TNT it was realised that it actually was never supported in the first place. Waste of time.

Scammers. I have been a victim of this scam where my money was stolen.

This was some of the worst customer service I have ever experienced. The app failed to provide a label at one point because the line item had no cost - it was an item we had gifted to a customer by discounting it 100% and needed to return it back to us, and were trying to issue a label using Automizely's Postmen and Returns Centre apps. The app said there was an error because the line item "could not be valued at zero". I reached out to the support email, as per their instructions, and they told me they would look into it. The company Automizely, who makes this app, has very fast response times to issues initially, but their customer service reps very rarely have an answer to the questions being asked. They initially respond quickly and then inform me that they will get back to me "shortly", "soon", "as soon as possible", or that they are "escalating it to another team" and then don't actually provide a solution. It has now been over one week that I have been waiting for a simple return shipping label in a day and age that customers expect fast service. Our customer has been waiting patiently for a return label, and naturally I will have to go and find another service to get the label, because this company is absolutely useless when it comes to solutions being provided. I have asked multiple times even for a rough ETA - is it one day? One week? One month? And they ignore the question. They ignore, or fail to understand most questions, and it is hands down the worst customer service I have seen from any of the apps in the Shopify store. They have failed to actually provide me with a solution, and I have literally wasted hours in chats with them trying to get very simple answers out of them, and they can't do it. Being quick to respond is useless if you never provide a solution. That is exactly what Automizely is like.

I used the app to help me generate USPS and DHL labels. So far it is really easy to use with simple interface, with live chat customer support.

Thanks Shahbaz for helping me set up the TNT and FedEx account! Feel great to print label with an app instead of doing it manually for sure. Will set up their USPS discounted labels and see what the rates are like, seems good.

I really like how the new look of the app, making it easier to ship. I use USPS mainly and the app comes with good rates. I can also connect my FedEx account to use my own rates. Good stuff.

I am dealing with support on how to print one label for more than 3 hours. Now I am dealing with a guy named Moezzam, it looks like this guy is professional at wasting your time.