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We are a new merchant and are looking to do some SMS marketing. We decided to go with Postscript and while we have not had a chance to do too much yet, we've had a great experience with the software so far. Last but not least, we've had a good experience with their customer support as well.
Loving this app, it has helped me reach and stay connected with more customers. Customer service is great too. This is a must have app
Before downloading the app I spoke with Zev in customer service and he was very nice and professional. He answered all of my questions and gave me more info which really helped me to decide to download this app. it's perfect for my business. It has everything i was looking for in a text marketing app. also Steadman was nice and helpful as well. Great team! Excellent customer service.
Always an easy platform with all the extra help we need! Taylor was prompt to help me on the website CS end!
Just started using it. Great customer service so far. Hoping to have a great experience after i pass the trail period.
Great support from launch to ongoing scale up. They are there every step of the way. Prompt, engaging, and knowledgeable. I like the credit based system so I always know where I am on my budget. We had a bad experience with the first SMS provider we tried, but Postscript addressed every issue we had. The integration with Shopify is well-crafted so you have complete control and can do sophisticated segmentations. SMS with Postscript is shaping up to be perhaps our biggest marketing win of the year.
Porshai was great. Fast at responding and a clear communicator. I needed to figure out how to enter a link on a sms flow. I am still learning to use postscript. It was quick and easy.
Love the customer service! Kyler was SO nice and helpful, answered all of my questions, and clarified some concerns.
Excellent customer service by Porshai! Answered all my questions quickly and efficiently! I love using this app so far!
Super excited to start using this app. We're early into our trial and just setting everything up. The support staff have been great - very responsive, helpful and patient! Excited to start implementing the Postscript features!