Arvostelut (1 969)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 97 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
3. maaliskuu 2021

Great intro to the site and fast customer support really help set me up with ease, thank you for all of the help Sylvia!

Goldn Paydirt
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Muokattu 31. tammikuu 2022

Truly impressed with their customer service! Helped me solve a very complex problem in a couple of minutes! They literally sent me their phone number to test if the solution is working. Credits to Taylor from the CS team

Posh Shoppe
Yhdysvallat
Vuosi sovelluksen käyttöä
30. lokakuu 2020

We are 2 days in and in love with Postscript. It's super easy to get started, install the app, do a bit a setup, get some help from support (who are extremely fast and helpful) if needed, then boom you are done and collecting phone numbers. Integrates very nicely with Shopify Plus and Klaviyo, too!

Franne Golde
Yhdysvallat
Vuosi sovelluksen käyttöä
12. lokakuu 2021

Intuitive and easy-to-use platform. Customer Service has been A+, I have had nothing but good experiences with them as I learn the platform. Professional, authentic and knowledgeable.

DripDropORS
Yhdysvallat
Vuosi sovelluksen käyttöä
Muokattu 11. maaliskuu 2022

When I first signed up for Postscript, I really liked it. Simple, easy fair pricing. I then took a break to try Attentive as I was offered a really appealing rate. I shut off Postscript, but noticed even with no texts going out, that every month within the first few days, it said all my credits were used.....which was not possible and the "sent texts" reflected this - 5,000 credits gone, with 0-124 texts sent only. Support said this is an "a typical issues" and they couldn't find the reason I was being ripped off. Their solution, was to push me to their new pricing plan which was $500 for all the same features.....a TOTAL SCAM. Disgusting. Their team wasted my time and although nice, were not very professional or accommodating. Attentive offered me upfront a much better pricing structure, I am not sure if I can share publicly so I will not, and we are a small company. Each site the bill is around $50-$150 a month. Honestly I am so disgusted with this company. Their software has an error, ripping me off, and they want ME TO PAY FOR it by switching to their new billing system which is $500/month for the pro plan, to have the same features I currently have. Sadly after somewhere around 3 years, I will be canceling all our Postscript accounts. Disgusting. One of the worst scams I have ever been exposed to. How many people actually keep track and audit texts vs credits? You should! And they wanted to switch me to an uncapped pay as you go model for 10x the price...yah, ok!

Brain Forza
Yhdysvallat
Vuosi sovelluksen käyttöä
13. lokakuu 2022

We are an online boutique that launched a little over a week ago and had some questions about Postscripts. We chatted online with Sandy. If you ever have the pleasure of chatting with Sandy you are in great hands! She was so helpful and is a true gem! We love Sandy!

Bella Maddison Boutique
Yhdysvallat
14 päivää sovelluksen käyttöä
15. heinäkuu 2020

I'm still learning the app but the support team has been awesome and patient with me. Always quick and super friendly.

ion hearing
Yhdysvallat
Vuosi sovelluksen käyttöä
19. toukokuu 2021

I use this app for my SMS marketing. Ran into a minor issue, reached out to customer service & they took care of the issue in no time. Love this app.

Kenyon Rolfe
Yhdysvallat
Vuosi sovelluksen käyttöä
26. tammikuu 2021

The app is great and the support is excellent. I was able to resolve a complicated issue within minutes and it felt like I was talking to a real human.

Voltaire Cycles of Verona NJ
Yhdysvallat
Vuosi sovelluksen käyttöä
8. joulukuu 2020

Been using this app for about 4 days now. Setup was quick and easy. Great features. I still need to play around with the various options/functionality but no complaints so far. What is truly amazing is the customer service. Super quick and prompt support from the team. A couple of times I have got Sylvia and she is just awesome. Courteous, knowledgeable and extremely helpful - this is exactly what customer service should look like!

Shipping Department
Yhdysvallat
Vuosi sovelluksen käyttöä