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I love this app! It's easy to use and has so many ways to up your text marketing game. The customer service team has been amazing as well. Shoutout to Shannon from customer support for a quick reply even on the weekend.
My customers love the automated messages and i love the campaigns! I get a ton of engagment and my customers (as crazy as it seems) truly appreciates it. Especially when i put the message "By _____ the owner"
They were a huge help with Implementing some free automations to my account since the free trial is over. That is such a huge help and I can’t wait to customize them and get them set up.
I needed help changing from a short code to long number and the rep was very helpful. I also like how seamlessly the app works.
I use Postscript for text campaigns & automations. It has helped my sales immensely. Customers purchase more when they receive the texts & automations I use. The best thing about Postscript is their customer service. You can chat with them right away whenever you have a question and they are super friendly & very knowledgeable. I highly recommend you add this app to your Shopify store!
Love this app! Customer service was great too they helped me with everything I needed! well worth the price too<3
Have enjoyed PostScript, 100% due to its customer service. We've had non-stop support from them. The relationships you build with them are personal, and you truly feel that they are doing what they can to better your reach. Very happy!
Postscript has been amazing for SMS campaigns. The prices are lower than my last SMS provider, it integrates very well with my email provider, and setting up campaigns is simple. Customer service has been amazing and they even email you a transcript of the chat to keep all of the tools/resources that they've provided! I worked directly with Cailee Rye today and Cailee deserves a raise for the outstanding customer service experience I was provided with.
Sylvia and Bryan are both brilliant assets to the postscript team. They are both professional, patient, articulate, helpful and personable - their determination to assist and provide solid understanding goes beyond the standard and is greatly appreciated, valued and respected. Thank you both for your time and your constant willingness to help and explain in order to ensure correct and good execution.
This app is great. Easy to navigate through and my customers seem to love it as well. Customer services is great as well.