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The support and kindness of the support team is exceptional. Haven't received such great service in years. We are based in Australia and they helped us with getting an AU phone number and removing the time zone time send restrictions. Huge shout out to the support & billing team - thanks again!
Fairly priced, amazing support, great technology and interface, Not much more you could ask for. Such an awesome company!
The app is incredible and Taylor is amazing. She helped me and solve the issue very quickly! highly recommended.
Customer support is great and very responsive! SMS is a new undertaking for our brand, and having the support when a question/problem occurs really makes all the difference
SO much to love about Postscript. My top 3 would be:
1. The loving team that they have! They have a team that goes out of their way to ensure your growth.
2. How user-friendly their app is! It did not take me that long to learn the fundamentals.
3. It's a NEW fun way to grow your business. SMS is still fairly new! Postscript makes it easier to get the new channel up and running.
Would recommend it to anyone who wants to grow SMS for their business. 100%
Amazing tool for my ecom store!
If you need a strategy to recovery sales Postscript will help you :)
I was experiencing a few issues with my Klaviyo/Postscript integration, and the customer support team at Postscript is unlike any other support team I've ever worked with. Every time I use the chat feature, someone responds immediately and actually sounds like you're talking to a friend. The team has gone above and beyond to help me solve my problem (including sending screenshots and asking really good questions). Usually with other customer support teams, you create a ticket that is answered in a while in a vague/scripted way. HUGE shout out to Faith from the Postscript team for truly acting as an extension of our team and helping expedite approval processes for us. Faith tried MANY different solutions to try to assist and I appreciated her persistence and resourcefulness. Highly recommend knowing you WILL get the support you need.
Amazing app and great support team!! Kind of glitchy with Mexico and America Latina stores but I could send SMS campaigns without any complications.
Vengo desde Klaviyo ya que lo utilizo para email marketing y estoy muy complacida por esa parte. Sin embargo, quise hacer un popup para SMS y se me hizo demasiado de difícil, todo fue muy complicado. Sin embargo, con ustedes fue muy rápido, sencillo, y fácil. ¡Gracias a Taylor por su ayuda!
Really an amazing & easy to use app. Bre was super patient with us and did a great job assisting us!