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Okay, so let me tell you about Faith! She is a total rockstar. I have contacted support teams from Facebook, Shopify, Smile rewards, and Postscript all in the past 3 days and Faith by far has been the most helpful, knowledgeable, and informative! She dove into my text discount issue and helped me diagnose the problem. I'm so glad she was my customer support agent!!
This app has been a game changer for our business!! It has been very easy to set up and use. Postscript is a must have for your business! Michael helped me with some issues I was having due to my own errors, and he was so helpful and kind!
Absolutely fantastic SMS app! Within 12 hours of installing we generated over $1000 with just a mobile pop up!! Haven't even gotten the rest of it set up yet. Very excited and grateful to find postscript!
Sandy Q. is AMAZING! Your knowledge, speed, and recommendations to help me improve my automations and connection to my customers just "wowed" me! She is the exact professional needed when working to improve your business.
Awesome app. It is super simple to install and configure, nice and clean interface and great functionality. If you are looking for a great SMS Marketing app, definitely this is the one to go. And super fast and responsive support team. Ran into an issue with an integration and the team got it resolved quickly and made sure all is working as we wanted it. Also the app has all the key integrations in our tech stack for our store, so it is a perfect match and highly recommended.
I am new and just getting started, but I've found their customer chat to be very communicative and helpful. They do their best to test and resolve issues. Great for small business.
Love Postscript, hands down the best platform for SMS. Would absolutely recommend. Great support as well!
I just started using Postscript and it's already paid for itself. Excited to see the growth. Customer service is top notch (thank you Michael) and the site is super easy to use. 10/10 recommend.
Updated: Tried a couple of different SMS apps. PostScript was the winner in features and support. Their live chat support is always fast to reply to help with any immediate issues. Unlike other chat support where you have to wait in a queue of 20 or more, I've never had to wait more than 1-2 minutes, if that. Fantastic app. Has all of the features you would expect. Never run into any issues whatsoever. Everything always works and runs smoothly. Their support team is topnotch! Always quick to respond and always go above and beyond to help.
Switched from another program and the customer service is amazing! I've had to contact customer service twice with questions and BOTH times, service was excellent! Highly recommend!