レビュー (1,957)

総合評価
4.8
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年6月25日

Even if there is an issue, the Chat Support Team is very quick to help solve your issue! They will natively look into things, not just send articles. Having a second set of eyes is always helpful. Taylor and D are always lovely and a joy to speak with!

Kin Euphorics
アメリカ合衆国
アプリの使用期間:8ヶ月
2024年4月25日

At first the platform may seem a little overwhelming because of all the functionality, however it quickly becomes clear that there is no better SMS marketing platform than this. After a couple sit downs, you will begin to appreciate the layout and the customizability.

Additionally, the customer service is A1. Taylor is literally the best. I had a very vital (but small in hindsight) issue with my sms list transfer into Postscripts, and when I wrote in the chat, she responded in 10 seconds. Not only that, but she stayed patient with me and workshopped the issue the entire time until it was sorted. That is the type of service you stay loyal to. Give her a promotion.

Tempora World
アメリカ合衆国
アプリの使用期間:17日
2024年6月6日

THE BEST CUSTOMER SERVICE! I was stressed about opening my store and my SMS getting out, but they came through and set everything up for me!

4TH SUNDAY
アメリカ合衆国
アプリの使用期間:20日
2024年4月11日

Postscript has the BEST customer service!! I sent an email to the support center and received a response immediately. I had follow-up questions and the initial customer service rep (Meg) continued to respond and was so helpful and nice. Highly recommend this app.

Shop The Pink Luxe
アメリカ合衆国
アプリの使用期間:2年以上
2024年3月22日

Had a few questions with starting up my automations and campaigns and Taylor was extremely kind enough to help me out and walk me through it. Everything I needed, she answered or helped with and I was able to fix everything I had issues with. She really went above and beyond. I really enjoy this app and super excited to continue to work with them. moving forward! Thank you again to Taylor and the Postscripts team!

BK DESIGNED
アメリカ合衆国
アプリの使用期間:7ヶ月
2024年3月24日

Love them. Easy to use and the best customer service! Some of the flows can get a bit complicated to understand (for me) when doing more advanced things - cause there are almost limitless options and customizations to create the best customer experience - but that's were their incredible service comes in to help.

Nation Botanics
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年7月9日

Canceled my subscription and was still getting chsrged

Mon Coeur LLC
アメリカ合衆国
アプリの使用期間:4年以上
2024年3月6日

Not only is the platform easy to use, the customer service of Postscript is unmatched! Anytime I am unsure of something, the in app chat is right there and the agents are always so friendly and quick to help us make sure we have everything done right so we are sending the best texts possible! 10/10 recommend this app for all your SMS needs

Lime Ricki
アメリカ合衆国
アプリの使用期間:6ヶ月
2024年2月29日

AMAZING Customer Service. My Customer Service rep Meg was extremely helpful and walked me through step by step on how to fix the issue I was having. I feel great knowing I have Meg to go to if I ever have any other issues.

Pink Stork
アメリカ合衆国
アプリの使用期間:8ヶ月
2024年2月29日

I have had amazing sucsess with setting up pro scripts its so straight forward and easy to use, altough i am very clungy when it comes to following certain guides but the customer service comes in clutch i get connected within minutes with a support member called taylor and she helped me so many times i couldn't even count in on 2 hands anymore its honestly amazing thanks alot pro scripts

POSTED STUDIOS
オランダ
アプリの使用期間:4ヶ月