Postscript SMS Marketing

Great SMS platform, seamless integration and stellar customer support. They're definitely leading the SMS game!

Shannon provided great customer support and spent hours helping me. She was outstanding! I really appreciated her time and help with our issues.

Postscript removed themselves from our store without any notice (I had to ask customer service what was going on). Incredibly disrespectful to small business owners and I will not be recommending them due to their poor customer service and treatment of people who are seen as "other" and unimportant to them. They claim to be following the SHAFT guidelines on regulations for sex, hate, alcohol, firearms, or tobacco, but there are actually different guidelines for how to treat companies in different industries depending on whether they are federally legal or not. Also, there is no definition to what terms like "sex" are (is it pornography? a vaginal health device? erotica? something else?) so Postscript can use SHAFT to offer their services based on their own definition of what's considered "sex" and what's considered "health". Here's is the PDF with more information: https://www.wmcglobal.com/hubfs/CTIA%20Short%20Code%20Monitoring%20Handbook%20-%20v1.8.pdf Considering they pride themselves in following regulations to the T I'm disappointed that they're treating companies like this without any notice whatsoever.

Postscript has won our business for life! Shannon and the entire team helped our team with the entire integration. As a startup of non-tech founders, they were patient and put forth 100% willingness to guide us through setup!

I encourage any entrepreneur, business owner, and Shopify stores to use their amazing software. The people and customer service separate this company from every other SMS platform.

Postscript has been the best user experience out of any app! Their entire team has been proactive to assist me in getting started & show me any tips to maximize their platform for SMS.

Also, if you ever have any questions, their customer support answers & resolves your questions within 5 minutes...

Highly recommend. You'd be a fool to go elsewhere!

I am just starting with this app but have to say that customer service was fast to reply and Bre was very informative and patient. She certainly answered all my questions and made sure that i was good before leaving the chat. Thank you!!!

Post Scripts support team is amazing and their response time is so fast! Sean has been incredibly helpful to us!

Have you ever had an 100% open rate? Well here ya go! Postscript is awesome and the team is even better.

Amazing app and amazing customer service! highly recommend. So helpful and messages get sent straight away.

Great app. Their support team is always quick, efficient and insightful which is hard to come by these days!