レビュー (1,887)

総合評価
4.8
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
編集日:2021年5月31日

We asked them to cancel the subscription - instead they charged us $1,500 and won't issue a refund.

Jackie's Chocolate
アメリカ合衆国
アプリの使用期間:3年以上
2023年10月22日

If I could give this app zero stars I would. My company has been using this app over a year and the experience is the worst.

Taking money from small business owners and not delivering is the worst form of business practice. Whenever we text our customers the messages are not being delivered but your company is getting compensated.
We reached out to customer service to get a resolution and ...

Keionas Collection LLC
アメリカ合衆国
アプリの使用期間:約3年
2022年2月9日

I have used Postscript for 1.5 years now. We have had TONS of issues, but support was usually there to help. I should've left the app months ago when campaigns were supposedly sending (and I was paying to have them sent), but no one was receiving them. Postscript brushed it off like it was a one time error and fixed campaigns. Without me noticing that no one on our team received campaign I would ...

Brave Little Ones
アメリカ合衆国
アプリの使用期間:約3年
Postscriptが返信しました 2022年2月11日

This is a very rare issue related to transitioning from shared short codes onto dedicated phone numbers but we're sorry that it happened to you and that we did not notice it ...

編集日:2024年9月24日

Postscript does not integrate with zapier. You dont get any data from phone only subs. Not even their name.

Lovepray jewelry
アメリカ合衆国
アプリの使用期間:2年以上
2022年7月29日

I opened up my site with new items for the week and the app was down and inoperable. I was unable to send out notifications for our items and the timing it crucial. Still am not hearing any response from customer service. Very disappointed

Baby Liv Boutique
アメリカ合衆国
アプリの使用期間:2年以上
2023年3月21日

I used to LOVE this app, until they change their billing, I currently have only 400 sub on my list, I was paying $25 a month for 2500 credits, which was good for my growing business, I decided to try their free plan little did I know I'll be charged .15 for each text. Which is so unfair!!! I hate that I switch my plan. I'm going to find another provider that cares!! Not fair for growing ...

East of Eden Natural
アメリカ合衆国
アプリの使用期間:2年弱
編集日:2022年8月9日

Postscript was recommended to me as the leading SMS platform for Shopify, and they have some good features that are hard to find. However, the honest truth is I can't say Postscript is reliable enough to recommend. It's littered with bugs and frequently either fails to send automations or sends them in error, which is a real liability to our communications with our most valuable customers. I've ...

ujji
アメリカ合衆国
アプリの使用期間:2年弱
2023年4月8日

I changed to their new plan - "charge by usage" - like four days ago, to save some money because I didn't use SMS Marketing as much. I went from paying $50 a month, to being charged $987 in three days out of nowhere. I literally sent out two campaigns and have 511 subscribers.

Before this, I used this app occasionally and it went well, but this was outrageous.

Candid Society
アメリカ合衆国
アプリの使用期間:1年以上
編集日:2021年8月24日

UPDATED:
8/24/2021 - It went from 5 stars down to 1. I have been trying to get answers for the last two weeks on a problem and I haven't gotten a single answer. COMPLETE turn around from what the customer service use to be back in May. I am beyond frustrated and annoyed. I am paying $50 a month and can't even get an answer to a question. I may start looking for another service because this isn't ...

Lor's Transfer Deals
アメリカ合衆国
アプリの使用期間:1年以上
編集日:2022年3月11日

When I first signed up for Postscript, I really liked it. Simple, easy fair pricing. I then took a break to try Attentive as I was offered a really appealing rate. I shut off Postscript, but noticed even with no texts going out, that every month within the first few days, it said all my credits were used.....which was not possible and the "sent texts" reflected this - 5,000 credits gone, with 0- ...

Brain Forza
アメリカ合衆国
アプリの使用期間:約1年