Postscript SMS Marketing

Amazing customer service from Autumn, simply amazing.

Amazing customer service solved my issues in a matter of minutes.

WOW Meg is amazing!!! It's hard to get good customer service on message chats, and with most company chats I've often had to stop the conversation to confirm that I'm speaking with a real person because it felt like the people chatting with me were not paying attention or reading my full replies. Completely opposite experience with Meg. She understood what my concern was right away, asked for the relevant information needed, and also looked up my account on her own end to understand the full details of what was going on. She told me what she thought was happening and how she could help and also reached out to her manager to confirm her findings. She then followed up with me the same day with an update, and then again early the next morning with a conclusion on what they had found and what was going to be done to remedy the situation. I am extremely happy with the excellent customer service that we received and the solution to our problem. Thanks so much Meg!!

Always available to help when I message them, very little wait - great team, very happy with them!
High recommend them to colleagues.

I'm new to Postscript but can say their customer service and support has been really helpful! Their integration with Shopify makes it easier to quickly see various segments and user types versus downloading reports and manually sorting it out...

Taylor, Meg, Faith, Jenny - Amazing Postscript team that takes support to the next level - making Postscript more powerful for us. They always have ideas and insight on how to grow. Love that the pricing is straightforward and no surprises.

One thing I would like to see is more templates with proven flows and messages, and deeper segmentation options.

There are pros and cons to any platform, yet Postscript gives us continual results.

Customer Service (particularly Porshai) is excellent. App works great! Best marketing for my business.

Postscript is such a seamless SMS marketing platform. It has really been a marketing channel that has changed the game for our business, we've been able to connect with customers on an intimate level. Their team is incredible, Travis has been such a great help and amazing to work with!

Great app and support team! They helped with a small issue. They were friendly, warm and offered quick yet effective solutions. Thanks!

Not only is this app great, but their support team is amazing! We've tested all the other SMS apps out there including the big dogs, and stuck with PostScript