Postscript SMS Marketing

I'm just getting started with text marketing! Will be using in addition to newsletters for marketing and abandoned carts. Zev, with customer service, has been very helpful with templates & tips & tricks. 30 day free trial is also a winner!

I've a few weeks into my trial and loving the app! Already saved over $500 in abandoned carts. We'll definitely be staying on as paying customers.
I loved how they walked me through the setup in the beginning so that we know we're doing everything by the book.
The automations are gold. And the customer service is top notch!

great customer service so far. just started with them--hopefully it brings lots of sales thanks, -Julian

Support team is amazing! Fast, attentive and knowledgeable! Our shop is enjoying the help provided by all the team members so far! Thank you!

We are using this app to communicate to a specific group of customers. On a busy Sunday, we needed some help/direction on a few things, so we sent the team a message. They immediately jumped in to help us solve our problems. So refreshing to find a business partner interested in helping your business. The service was genius/amazing and the platform is equally awesome. Well done. You clearly have a lot of smart - and thoughtful people working at your company!

I am 15 days into my free trial and have gotten great customer service when I have had questions. They have training videos to help you navigate how to get the word out. And I have already seen a return on investment enough to cover my first paid month and leave my old text service and make the switch.

Although I had some issues initially the customer service was excellent very helpful & patient during set-up! I love this app so far so good:)

The customer service team has been extremely helpful especially with bringing over my existing customer list and getting them put into this new texting system. Still trying to figure everything out as far as the service is concerned but so far I am very satisfied with the Postscript service & the customer service is top notch!

Shannon was amazing. She answered every question I had and helped me setup my sms quickly. I highly recommend this app.

When I first signed up for Postscript, I really liked it. Simple, easy fair pricing. I then took a break to try Attentive as I was offered a really appealing rate. I shut off Postscript, but noticed even with no texts going out, that every month within the first few days, it said all my credits were used.....which was not possible and the "sent texts" reflected this - 5,000 credits gone, with 0-124 texts sent only. Support said this is an "a typical issues" and they couldn't find the reason I was being ripped off. Their solution, was to push me to their new pricing plan which was $500 for all the same features.....a TOTAL SCAM. Disgusting. Their team wasted my time and although nice, were not very professional or accommodating. Attentive offered me upfront a much better pricing structure, I am not sure if I can share publicly so I will not, and we are a small company. Each site the bill is around $50-$150 a month. Honestly I am so disgusted with this company. Their software has an error, ripping me off, and they want ME TO PAY FOR it by switching to their new billing system which is $500/month for the pro plan, to have the same features I currently have. Sadly after somewhere around 3 years, I will be canceling all our Postscript accounts. Disgusting. One of the worst scams I have ever been exposed to. How many people actually keep track and audit texts vs credits? You should! And they wanted to switch me to an uncapped pay as you go model for 10x the price...yah, ok!