Recensies (1.969)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
19 januari 2022

I've barely scratched the surface, but the customer support is fantastic. My questions get answered fast, accurately, and by people who are pleasant to deal with.

Empty Set Entertainment
Verenigde Staten
14 dagen gebruiken de app
2 december 2021

I've had some issues with Postscript accidentally filtering our messages which has been hard but Michael from customer support has been such a great help with everything in regards to getting this problem figured out.

b.WR
Verenigde Staten
14 dagen gebruiken de app
8 december 2021

So far so good! This app has all the things I need to help with my business. The customer service team was very quick and efficient when I needed assistance.

Millennial Married
Verenigde Staten
14 dagen gebruiken de app
19 november 2020

Postscript has been amazing! It is easy to use, amazingly integrated with Shopify and has the best customer service!

Hilma
Verenigde Staten
14 dagen gebruiken de app
2 september 2020

Within just a week of downloading this app it has helped me generate revenue for my business. I needed some assistance with my keywords & Shannon was nothing less than AMAZING. I am still in my trial period but I will absolutely be purchasing the paid version of this app. Thank you PostScripts!

The Bossy Clique Collection
Verenigde Staten
14 dagen gebruiken de app
Bewerkt 25 februari 2021

Great features/tools for marketing and reaching our customers through text! Their customer service is professional, also quick at responding and giving feedback/help.

Trends & Traditions Boutique
Verenigde Staten
14 dagen gebruiken de app
20 augustus 2020

I tried to use this app it took us 2 days to try to figure everything out, finally got our first text message out and then we find out that there was an automated welcome message with a discount code we didn't set up or know about. Was completely off brand and not something we wanted I even had told someone in chat help that we didn't want anything automated right now. Will be looking for a different app for our SMS needs

Waffles & Honey Jewelry
Verenigde Staten
14 dagen gebruiken de app
Postscript heeft geantwoord 8 oktober 2020

We're sorry to hear that you had this experience and we take your feedback seriously. We provide pre-built automations so you don't have to start from scratch but, of course, they need to be reviewed before they are set live. It sounds like there was a mixup and the automation was turned on before you were ready. We apologize for that.

If you have issues getting up and running, our team is available on chat and can walk you through how everything works. If you do decide to give Postscript a second chance, we would be happy to help you.

1 maart 2024

Amazing customer service from Autumn, simply amazing.

Jrain
Verenigde Staten
7 dagen gebruiken de app
26 oktober 2020

I am using the app for text marketing. My welcome and abandoned cart emails were extremely easy to set-up. Our list is growing daily. Also getting my questions answered on "chat" has been so easy. I highly recommend the app.

Reesey B's Boutique
Verenigde Staten
13 dagen gebruiken de app
29 september 2021

Taylor in support has been very helpful. The integration between klaviyo and postscript seems to be working flawlessly.

socalwaxshop
Verenigde Staten
13 dagen gebruiken de app