Recensies (1.887)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
22 januari 2021

I enjoyed the always quick and helpful responses from customer service : ) which is much needed since messaging across the app is often missing information and not very user friendly. Although it is a very simple tool, the setup, user flows, and UX needs the attention of a user-focused product manager. I also appreciate the payment structure and flexibility! This app provides simple SMS functions ...

GATA
Verenigde Staten
11 maanden gebruiken de app
14 juli 2023

Great platform and great support. Sometimes the UX can be a little clunky but nothing that can't be improved. Definitely a must-have for all stores.

Cerus Performance
Verenigde Staten
9 maanden gebruiken de app
Bewerkt 15 januari 2021

Much about your experience depends on who you get for a customer service agent. Sylvia is awesome! She even made me a video illustrating a solution to my problem. I wish there was a phone number, though, so that I could talk to someone when I'm having problems with the app.

Shopbrandnewyou
Verenigde Staten
9 maanden gebruiken de app
9 juli 2019

It's a great app but so far it's a bit confusing to get everything started. I will return with a better review once I can get things going a bit more smoothly. Finding out how to do things means you have to chat and ask questions but wait a few minutes or more for a response.

Dreux’s Haute Boutique
Verenigde Staten
9 maanden gebruiken de app
4 februari 2020

Great customer service, people open to feedback and always looking to improve. Segmentation capabilities are strong and easy to use.

BANGS Shoes
Verenigde Staten
8 maanden gebruiken de app
6 januari 2022

As a brand-new user of SMS apps like Postscript, I can say one thing for certain – their customer support is top-notch. I messaged using their chat feature. Porshai from Postscript responded promptly. Over the course of 45 minutes, I then proceeded to bombard her with 13 detailed questions about functionality and settings. She answered each of them in a complete, thorough, and easy to understand ...

American Rebel Co.
Verenigde Staten
8 maanden gebruiken de app
15 mei 2023

First off, the pricing and more importantly, the customer service from Postscript is vastly superior to anything out there. Theyre always available to help with things when needed. For the most part, the user experience is pretty self explanatory and easy to build campaigns with. Most campaigns take like, 20 minutes or less to put together. It's not quite 5 stars for me simply because I've spent ...

Green Theory Naturals
Verenigde Staten
6 maanden gebruiken de app
6 oktober 2021

I am a returning customer. When i initially signed up i wasn't the person running marketing for my company. now that i am i needed a system that was easy to use and understand. I spoke with mike in sales he encouraged me and made me feel like i could do this on my own and he was right. Then when i needed help i spoke with taylor via chat and he was amazing. Im glad i decided to sign back up

Soawfitness
Verenigde Staten
6 maanden gebruiken de app
16 september 2020

I use Postscript to market to our biggest customers and supporters. I haven't been on the app long but am enjoying its functionality! I wish there had been a little more clarity on how the credits work (I used too many at the beginning but understand now). I have already seen an ROI and like engaging with our audience in this interactive way!

The Redheaded Camel
Verenigde Staten
5 maanden gebruiken de app
30 augustus 2021

I just found this app today, I have had a little struggle setting it up but the app itself has been easy to navigate, I reached out to customer support who insured me that my issue was being dealt with in a timely manner. Great Customer service and I am glad to be doing business with them.

Spoiled Rotten Cup Co.
Verenigde Staten
4 maanden gebruiken de app