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Always an easy platform with all the extra help we need! Taylor was prompt to help me on the website CS end!
Just started using it. Great customer service so far. Hoping to have a great experience after i pass the trail period.
Great support from launch to ongoing scale up. They are there every step of the way. Prompt, engaging, and knowledgeable. I like the credit based system so I always know where I am on my budget. We had a bad experience with the first SMS provider we tried, but Postscript addressed every issue we had. The integration with Shopify is well-crafted so you have complete control and can do sophisticated segmentations. SMS with Postscript is shaping up to be perhaps our biggest marketing win of the year.
Porshai was great. Fast at responding and a clear communicator. I needed to figure out how to enter a link on a sms flow. I am still learning to use postscript. It was quick and easy.
I would like to commend Faith for giving me exceptional tech customer support few minutes ago. This is the first time I have chatted to someone and resolve everything at once and she did not leave me until I resolve the issue and she was able to answer all my questions. Product value increases because of great tech support. I hope you give her a good pay raise.
Love the customer service! Kyler was SO nice and helpful, answered all of my questions, and clarified some concerns.
Excellent customer service by Porshai! Answered all my questions quickly and efficiently! I love using this app so far!
Super excited to start using this app. We're early into our trial and just setting everything up. The support staff have been great - very responsive, helpful and patient! Excited to start implementing the Postscript features!
This app was a great addition to our Shopify store. Postscript has an easy-to-use interface and their support team is top notch.
We love Postscript and the team! Their support is awesome and SMS has been able to help us enrage with our customer in a unique way. Would recommend if SMS fits your brand.