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WOW Meg is amazing!!! It's hard to get good customer service on message chats, and with most company chats I've often had to stop the conversation to confirm that I'm speaking with a real person because it felt like the people chatting with me were not paying attention or reading my full replies. Completely opposite experience with Meg. She understood what my concern was right away, asked for the relevant information needed, and also looked up my account on her own end to understand the full details of what was going on. She told me what she thought was happening and how she could help and also reached out to her manager to confirm her findings. She then followed up with me the same day with an update, and then again early the next morning with a conclusion on what they had found and what was going to be done to remedy the situation. I am extremely happy with the excellent customer service that we received and the solution to our problem. Thanks so much Meg!!
Great support for SMS - and easy to set up and use! The results are easy to track and use for detailed marketing efforts.
I love Postscript for our SMS program. It integrates seamlessly with Klaviyo and Shopify, allowing us to have a robust omnichannel marketing presence and offer exclusive access to our SMS list. Postscript's customer service is also top-notch! You won't be disappointed with the functionality and operations of this mighty app.
Zev is incredible at support. The software is great! Definitely install and use Postscript if you want to use SMS mrktg.
This app came highly recommended to us by several other shops. It is easy to use, the support team is excellent and we are excited to see the results!
LOVE THIS APP!!
customer service is great and very helpful. My customers love it! I will say it is a bit expensive and wish they had a better plan but the actual system is great!! super easy and friendly to use.
Great app so far they are helping me get set up now. I'm having to adjust their templates to sound less buggy and more personal but that is Ok.
Shannon on their Customer Support team is so helpful and was able to assist me with creating a new list to alert our subscribers of products we're discontinuing. Plus the recharge integration is a huge plus! Love the Postscript team!!!!
I used this app to increase sales and saw a increase during the first day. I was blown away with the text for abandoned cart that help generate sales! Cha Ching!
Great support team! Very helpful while keeping things entertaining! They were also very quick with their responses!