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The customer service for this app is incredible. I spent an hour with Sylvia trying to fix a minor layout issue and she was so patient and helpful. This app has great features but technology can still be so frustrating, nothing replaces having someone to ask questions to! Great support team behind the scenes!
I used to LOVE this app, until they change their billing, I currently have only 400 sub on my list, I was paying $25 a month for 2500 credits, which was good for my growing business, I decided to try their free plan little did I know I'll be charged .15 for each text. Which is so unfair!!! I hate that I switch my plan. I'm going to find another provider that cares!! Not fair for growing businesses!!!!
Great app and great customer service. Prompt replies to questions and very helpful. Highly recommend!
Shannon was so helpful in getting my subscriber list switched over from our previous text service. I love the dashboard on postscript and it is super user friendly! We can't wait to have our text flows up and running!
Amazing, amazing customer service. Hands down 10/10! Was able to resolve my problem right away and get things sorted so we can start running.
I love Postscript! They are so easy to work with and help you so quickly. It is very user friendly and their support is awesome! I definitely recommend them!
In only one week I can already see the benefits of Postscript. It has converted visitors to customers and our opt-in subscribers list is growing every day. The customer service is A+, too (Thanks, Shannon!).
Highly recommended app for SMS/MMS marketing. We were previously using a different app, but this one was hands down better overall. We like the fact that we were able to be TCPA-compliant in just a few minutes. Support is great too.
We used this app to set up our subscription management for Recharge & Shopify via SMS and so far it's making everything run much smoother. Really simple setup and great, prompt and helpful customer support.
We are new to the app and so far it has been easy to use and customer service has been FANTASTIC! Their team works so hard to meet our needs, and values our business priorities as much as we do. (This is a huge deal to us and we are so appreciative!!)