Postscript SMS Marketing

We shopped around with multiple SMS platforms before landing on Postscript (recommended by a friend in the industry)! We love their support (shoutout to Bryan + Zev), functionality, and usability of the product. It's already added so much value to our team. They offer affordable prices, great integrations, and lots of functionality compared to others we reviewed.

Bre was very helpful & efficient. I'd recommend Postcript to anyone who is new & starting out with an online store.

Love postscript and customer service is AMAZING. It has been really insightful to see how SMS messaging is growing.

Super easy to use, amazing and friendly onboarding team and ongoing customer support, intuitive, affordable, excellent all around!

In my first month with Postscript, I've spent maybe $500 and we've made about $25,000. The ROI is incredibly awesome.

In comparison, I was previously an Attentive customer. Their customer service is pretty decent but it's very slow, as only email support is available. Often, it would take 2-3 days just to get a response. With Postscript I always get a reply via live chat within 5 minutes. Shout out to Zev and Shannon for always taking care of my questions quickly and efficiently!

Attentive gave me a really hard time about testing out another text message service (Postscript). They don't allow you to have access to your list when you want it access it. You apparently have to ask "permission" to have the list you've spent time and money curating. They held my customer list hostage for over a week after I asked for it, bombarding me with endless questions as to why I needed it. It left a really poor taste in my mouth. Then when they finally agreed to give it to me, they pretended like they were trying to "protect me", yet they still held my list of customers hostage. It was ridiculous. I finally got a manager on the phone and he was so condescending and rude. When they finally released my list to me, they immediately cut off my access to my Attentive account mid-month, saying that I "am not allowed to try out other text services while using Attentive". Yet, they still charged me for the whole month. Terrible, terrible experience. I'd never recommended Attentive again.

Postscript has been totally different. The pay structure is far more beneficial. The ROI is far greater. . I thought we were making a lot with text with Attentive but I'd spend about $2300 a month with them and make like $6000 from text marketing. As I mentioned, I've spent $500 to make $25,000 with text marketing through Postscript.

Clearly I have way better ROI with Postscript and the customer support is much faster.

We have been using this app for around 6 months now and the ROI we get through our sms campaigns is amazing! The Team are great to work with too, extremely responsive. We are based in Australia so the Team had to make some changes to the system to allow us to send at certain times within our own time zone to our AU customers and we are very appreciative at their willingness to do that for us!

This app is so easy to use! They really prepared everything for you, you just need to follow a few steps and boom! it's ready to use.
The customer service was so responsive. It took not more than 30 min to get everything ready to go. Good job!

This App Has Made the difference in y store, I Did 20% OFF ALL REV WITH IT. AND I GOT TO TEXT CUSTOMERS THAT WHERE PISSED ABOUT LONGER SHIPPING TIME MAKING SUPPORt THAT MUCH BETTER.

ALSO HAD A GREAT EXPERIENCE WITH SUPPORT THEY HELPED ME RIGHT AWAY AND MADE SURE I I WAS SATISFIED !/ 100 % Worth The TRY v

The customer support and development team is great, super helpful with any issues that arise! Makes things a lot easier when getting started with a new app.

Unbelievably easy onboarding... smart / automated setup. Really personable and readily available support team as well, with a solid GIF for every situation (shoutout to Zev)!