Avaliações (49)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 10% das classificações são de 1 estrelas
25 de abril de 2024

It's a good order tracking app. I am also now using their returns app which is also great

DOG STORE
Índia
About 1 month usando a aplicação
9 de abril de 2024

They have a very good feature to correct wrong shipping addresses by customers. Love it

Landmark
Índia
About 2 months usando a aplicação
18 de abril de 2024

Very efficient order tracking app, updates status in minutes.

Voiid
Índia
About 1 month usando a aplicação
8 de maio de 2024

This app is a Waste of Time, Firstly the user experience is poor, the email notifications and SMS notifications after I had spent an ample amount of time customizing them to my liking and testing them and saving them within a few hours it was GONE I had to start from the beginning (not the biggest issue) The biggest issue comes from the Department that is supposed to fix your problems, the contact support team, its a Joke, First they dont reply AT ALL I WAS WAITING FOR A REPLY FOR 7 HOURS, SEVEN! AND I AM STILL WAITING. THEY HAVE SEEN THE MESSAGE BUT CHOSEN NOT TO REPLY. Moreover the status changing of an order takes a load of time, and there are only two options for it (out for deliver & delivered)! then the MOST INFURIATING PART the emails and SMS would NOT GO THROUGH THEY WOULD NOT AND WHEN I ASKED FOR THER HELP THEY GHOSTED ME, ITS LIKE YOU ARE CHATTING WITH A TOXIC EX, Maybe they will up their service for you guys because they sure as hell didn't for me.

Blendy
Paquistão
1 day usando a aplicação
21 de dezembro de 2023

I've been using the PostShip on my Shopify store and it's really cool! It makes tracking orders super easy and the notifications are helpful. The app is easy to use and I like how it keeps getting better with updates. My customers are happier now because they can see where their orders are. I think it's a great app for any online store!

Mini Joy
Estados Unidos
4 months usando a aplicação
26 de janeiro de 2024

I would never install this app again even if its totally free.
The most orders have been labeled PENDING like forever even though they had been delivered already.
Asking this issue to the support, they'd never replied.
Are they still running their business?

Now I am so happy with TRACK123.

らむ亭.com
Japão
24 days usando a aplicação
Questão respondida por Instasell 28 de fevereiro de 2024

Hello Sir,

I sincerely apologize for the inconvenience this has caused you, and I hope to resolve this issue for you. Could you please reinstall the app and let me know? I will assign an engineer to personally ensure your success with the product!

Best regards,

Abhishek
Founder
abhishek@instasell.in

23 de dezembro de 2023

I've been using PostShip for a month and it's awesome! It helps me keep track of everything and the tracking page looks really nice. It's a big help for my store.

Man Metal
Países Baixos
4 months usando a aplicação
8 de janeiro de 2024

no email is being sent either from my side not from their. no status update. changing email sender is not working as no confirmation mail is delivering.
the support girl just disappeared 2 days ago without any further sign of life.

Norvine
Alemanha
2 days usando a aplicação
26 de agosto de 2023

Love the app. simple and intuitive to use. Has a beautiful order tracking page also.

Have installed it, waiting to see how it works and they also provide spectacular support.

Shop Eve
Índia
2 months usando a aplicação
Questão respondida por Instasell 29 de agosto de 2023

Thanks a lot for your kind words! Love that it was easy to use and you liked our support. Do spread the word!

25 de outubro de 2023

I had a little doubt about the configuration of the app, but the support was very quick to help me and now I can enjoy this wonderful app! thank you! love you.

Max-Salud
Brasil
3 months usando a aplicação