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Not actually Facebook Messager chat, but a popout with a link to start one. Also, when you uninstall it, it doesn't fully remove it and you have to edit the code to get rid of it (after having to search their help centre to find out how)
great app for a small business owner. try it no risk because it is free. Not a bad app for smaller owner like me
The app was easy to install so we will give it some time to see how it works. Hope it will give my customers another way to ask product questions.
I uninstalled this app, but I can't remove it from my website...not getting much help from support either.
Hello, I inspected your site and I saw that you need to delete the "div class" code within your theme.liquid file so that the Chat app can be removed from your site.
5 stars for client support, very professional client support. Thank you for the quick response and solved technical problems. Cheers!
I have just installed to our website and so far so good, it was easy to follow for set up. Hopefully it will allow us better contact with our customers and allow them to ask questions in real time.
muy bueno
es una maravilla de app ideal para cualquier pagina web mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Be careful...if you delete this app, the process of deleting will NOT remove the code that is embedded onto your website. You can't get rid of it.
Good for free app however would prefer that user doesnt need to click on bubble to open the chat box showing the 'can i help 'etc message. ie no bubble just the chat box appear. Like most live chat IMs. Also annoying for user to have to login to fb messanger as I was logged in to my fb on comp but still was asked to login to fb messanger. Good for personal sites maybe
Hi there,
Thank you for the feedback regarding the Chat app. I'll be sure to forward this over to our Product team, so they can refer to it for future product updates.
Chat seems easy to set up... But they make you leave a review or contact them before you can take it live on your site. So all the review's you're reading are from people that are barely more experienced than you.
I'll update this review if I remember but also, that'll probably never happen.
UPDATE: After a quick test of the app, I am deleting this app. It does everything its promises, BUT it does something it didn't set expectations about ... the chat happens in a separate pop-up, and not in the chat window, as I, and probably all of my customers would expect. I'd be annoyed by that user-experience, so I don't want my customers to feel that same way.