Recensioni (112)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 79% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 11% delle recensioni ha 1 stelle
25 luglio 2019

i have no idea what happened here, but i temporarily used this app to put a countdown for Black Friday sale on my site back in November. (Worked great at the time i needed it.) Since then I had it turned off and then randomly they put the countdown back on my website as an AD for some congress expo in San Diego?! like wtf??? it randomly appeared on the home page of my high traffic site. this is NOT ok.

Broken Promises Company
Stati Uniti
9 mesi di utilizzo dell’app
POWR.io ha risposto 25 luglio 2019

We sincerely apologize for the issues you are experiencing. This was due to a caching issue and was primarily affecting app owners, and only a very small subset of site visitors. Please note that your POWr account was not compromised. We have pushed a fix to clear your cache and you will now see the correct version of your app. Please be assured there are safeguards in place to ensure this will not occur in future.

11 luglio 2022

Never worked for me. I contacted support and they never bothered to address the issue. The answer I got: "Looks like you might have found a bug.
I've sent this over to our engineers. I’ll get back to you once we have an update on this" But then I never got an update.

The Spanish Sandal Company
Stati Uniti
3 mesi di utilizzo dell’app
POWR.io ha risposto 11 luglio 2022

Hi, we are sorry to hear about your situation. Please contact us at support@powr.io so we can further investigate and make a follow-up and see what is causing the delay.

29 agosto 2018

Horrible! I can't believe I was charged a whole year for this. It takes forever to load and isn't customizable enough to fit into our website. Then when I tried to get help I just got referred to their additional apps - twice.

Caley Cosmetics
Stati Uniti
15 giorni di utilizzo dell’app
20 ottobre 2023

Didn't work for my store as it covered up our menu. Now for over a week I have been trying to get the developer to remove it from my storefront. Customers are not able to access the menu what so ever. They said they would help and then they have ghosted me.

The Local Space
Canada
10 giorni di utilizzo dell’app
POWR.io ha risposto 23 ottobre 2023

Hi there,

Thank you so much for your feedback and so sorry for the inconvenience!
We had an issue with the cache on our servers for the countdown timer app.
The fix is ready however, it's under QA review and will be pushed shortly to resolve your problem.

Apologise again,
POWR support teeam

Data modifica: 19 ottobre 2017

Check how this app looks on mobile! It works well on computer based browsers. Does not work at all on the Debut theme in iOS or Android mobile browsers - it makes your navigation disappear. I was advised by a Shopify Guru to delete app and try a different one, if I wanted to have a working countdown timer and allow people to navigate to other pages on my site.

Lashnation
Stati Uniti
4 giorni di utilizzo dell’app
Data modifica: 1 ottobre 2019

I think this is my first poor review, as I try see it from both sides, but this is by far, the WORST APP EVER! It litteraly broke down my site, first they left some coding, and when i several times asked them to remove it, they did remove it BRAVO - but also erased the rest of my index site. As for time being, I am the only one in my company with access besides Powr, and I have never coded in my entire life, so I know they have been erasing my site. Ofcause by mistake, i Understand that, but still its a f***** pain in the ass for me now, as I need to pay for a developer now. And all that for a Timer? They wont admit they erased it ofcause they dont, but they did.

So this goes out to all of you who want a simple timer. The times is fine, but do you want to keep your index/frontpage site dont install this s**** app.

Regards

**After their poor answear - here is the ticket nr. 154812 - you are totally right. I started of with my personal email (thanks for sharing it here), and now I use my business email. Since you almost ask for it, the one "helped" me is names Rea, do you want mails as well?

By the way - with full access - you do have access to index site, and you did delete both index site, and rest of your s**** coding. Ofcause my site is up running again, should I wait for you guys, starting job 5 days after writing?

The site you see now is an old version of my site, but hey you removed my index site, so its better than none.

Conclusion is the same, running from answear, have no insight on what own supporters do. Just stay away if you dont wanna end up in same situation.

Dinluksus.dk
Danimarca
4 giorni di utilizzo dell’app
POWR.io ha risposto 1 ottobre 2019

Hi there,

Thanks for writing in and apologies for this!

I looked at your account with Info@dinluksus.dk but wasn't able to find a POWr account associated with it. Looking at your website I see that you have used an account with kenneth_groenbech@yahoo.dk.

I tried to find previous tickets from both of these email addresses to figure out if our support team helped remove the app from your store but wasn't able to find any email history. If you contacted us through a different email, please send it to us so we could look into it.

Just so you know, we do not remove the index site or any of the code which is already added to your website as we do not have access to that part so any details that you could provide would help us narrow down on the issue. Also, I see that your website is still active and there is no POWr app currently installed. If you would like to remove any POWr app code from your site, please use the following help article:
https://help.powr.io/hc/en-us/articles/115006392788-How-to-uninstall-POWr-from-Shopify

Looking forward to hearing back from you.

23 aprile 2020

it dont work at all im not sure why and how they have it set up but i paid for it and cant use it............................

Pinkiee Boutique
Stati Uniti
Circa 15 ore di utilizzo dell’app
POWR.io ha risposto 23 aprile 2020

Hi there,

So sorry this is happening for you!

Kindly write to support@powr.io directly indicating the e-mail address linked to your POWr account and/or weblink where you have a live POWr plugin installed and we'll try our best to help you. Thank you very much for your patience!

28 novembre 2018

Completely screwed up my theme. On top of that, lots of code was not removed with deinstallation! Always sorry to leave a bad review, but don't mess with this unless you absolutely have to.

JoyBräu
Germania
Circa un'ora di utilizzo dell’app
10 novembre 2020

terrible app. the countdown bar covers the whole front menu and ruined my site. no option to fix really disppointing

MISS MODERN
Thailandia
37 minuti di utilizzo dell’app
Data modifica: 6 ottobre 2020

Just installed it and paid the $5 plan. We tried to do a simple sticky countdown timer banner. It's a very simple task. However there are 2 major issues that caused us to uninstall immediately. First, even at the smallest setting, the banner takes up a third of the space making it very hard to navigate our store. Second, the sticky banner just overlaps the top part of the website completely covering the menu and headers making it impossible to navigate. Normally a sticky banner would be placed at the top and push the menus/headers down so they can both coexist. Not for this app.

Shopapes Jewelry
Canada
34 minuti di utilizzo dell’app
POWR.io ha risposto 6 ottobre 2020

Hi there,
Thanks for your valuable feedback.
Unfortunately, this could happen for some Shopify themes.
However, this can be solved by adding a small custom CSS in our app.
Please write us back on support@powr.io and we will be happy to help you on that matter.
Warm regards,
POWr support