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Richcarde M. provided great support. He took care of my issue within minutes. Thank you!
Thanks a lot for the 5 stars, and glad to know you're loving the experience with our apps and support team😊️
It's customers like you that make our job wonderful!!!
Super easy & the support is helping you setting up in case.
Super appli, dommage cependant qu'il faille faire appel à l'assistance pour finaliser la mise en place ( du à la mise à jour récente de shopify).
L'assistance est géniale heureusement :)
Very helpful support! We needed to add a custom timer to a collection page and select products, and they assisted with updating the code to add the timer for our product launch. Would definitely recommend!
Hi there,
We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
Do reach out to us for any suggestions or queries and we'll be more than glad to help.
Did everything we needed it to do and more
Didn't work for my store as it covered up our menu. Now for over a week I have been trying to get the developer to remove it from my storefront. Customers are not able to access the menu what so ever. They said they would help and then they have ghosted me.
Hi there,
Thank you so much for your feedback and so sorry for the inconvenience!
We had an issue with the cache on our servers for the countdown timer app.
The fix is ready however, it's under QA review and will be pushed shortly to resolve your problem.
Apologise again,
POWR support teeam
I uninstalled, and it keeps showing on my site. i don't know what else to do
Hi there,
Really sorry about that. Please note that our customer support team are always available to assist in any situation, and it looks like we didn't receive any ticket from you unfortunately.
The issue certainly happened because the timer wasn't removed properly, however we just had one of our agents double check and it seems to be removed now.
Could you please send us an email at support@powr.io as soon as you can in case it's still happening on your end?
We always strive to provide the best experience possible to all of our users, and would much appreciate if you could update the review after the issue is fixed, as it would really mean the world to us to know that everything is now working as expected on your end🙂️
This app is amazing! It helps our customer to tracked time so they could purchased advance for the holiday.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Do reach out to us for any suggestions or queries and we'll be more than glad to help.
I really love this app -- It simultaneously acts as a reminder to our customers of upcoming holidays/events and creates a sense of urgency to purchase from us before time runs out. The customizing capabilities are ideal for any shop aesthetic. Definitely download!
I can't tell my experience yet. I will rate after one week of using it. I will rate in hopes of at a 5 star.