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Hi, Great app with usefull funcionaliotions. I am srongly recogmenting this app for all developers of webstores
They're SCAMMERS!
It was working fine but then the form is crashed and the supports isnot responding
DON'T WASTE YOUR MONEY
At the start they were good but now,They'll just steal your money
***Here's my reply to your reply****:
-It's not internet provider issue as i have more than 30 customers who escalated this.
-You didn't inform me that you escalated the issue to your dev team.
-I asked for updates after 48 hours and your reply was (It's working fine for us !!!!).
-You asked me to remove my review in order to refund me!!!! .. i won't remove the review before receiving the refund
Hi Lebsee,
I can see that we noticed and informed you about an eventual issue with your internet provider, not our app.
However we are very sad and surprised that within only 24hrs after escalating the issue to our engineers in order to check further into it, you believed that we had any bad intentions towards you.
Please note that here at POWR, trust, transparency and satisfaction are and will always remain our priority over anything else!
We sincerely apologize for any issue you've encountered during your experience with us, however in any way we will ever try to steal or charge you for a service that we do not offer.
We just canceled the investigation process about your internet connection, and also sent you a private email about the steps so we can issue you a refund.
We're grateful that you've chosen us to be part of your journey, and you can rest assured that we'll always be there for you anytime in case you need anything else!
So far everything is good! Will come back when I have more data!
I think this is a must-have app for all startups not only because it is free but it is very straightforward and easy to use and your ability to build custom forms that suit your need.
IT WAS REALLY EASY TO USE, I AM NOT TECH SAVY AND I WAS ABLE TO DO IT BY MYSELF. IT IS ALSO FREE WHICH WAS THE BEST PART
This is great in theory, but the plugin dashboard is glitchy and the customer service is very slow. We pay for a subscription but I'm still waiting for an intelligent response to an issue we raised nearly 3 weeks ago...can you guys help please?
UPDATE: this problem has now been fixed and the plugin is working much better so I've updated my rating. It did take a long time though.
Dear Lucinda,
So sorry this is happening for you!
Unfortunately, right now we are getting a much higher volume of incoming requests which may result in a slight increase in time getting back to you. Rest assured that the members of our team are already looking into the issue & will get back to you once we have an update on this. Thank you very much for your patience.
Simple to use, works as advertised. A little slow to load and could use a pre-loader (I set the text to white on white as a workaround).
App is very easy to use and put on your page. Customized forms a breeze to create! Just add you your options and install!
It helps us a lot, but it should be able to automatically link customer information to our platform.
Thank you for leaving your review. the information that your customer submit in the form can be found in your Form Responses Dashboard. within your form. Once you edit your form, got to Settings and click on View Form Responses, you will have access to all the customer information.
Cannot access to forms any more. Trying to reset password. Again no email within "a few minutes" So frustrating