POWR: Contact Form Builder , 1.367 recensioni

Valutazione complessiva
Numero di recensioni per livello
  • Il 83% delle recensioni ha 5 stelle
  • Il 11% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
5 novembre 2021

At the begining it looked great and that is why i paid the plan, because i needed a contact form where my clients could add their images for quotation. After using it a few months i found that i wasn't receiving messages thru it and decided to cancel my subscription because i had to restructure my budget, so i did it directly with them coz Shopify sends you there to cancel. Even so, they charged me through Shopify the following month. I had read in comments that they make charges even after canceling and I still ventured to try it, but the truth was that I was totally disappointed, apart from being difficult to use and not meeting expectations, they still charged me after canceling with a month in advance. Terrible App. If you need to stop paying just go to the panel in Shopify and unistall the app, that will save you the trouble as they won't answer the mails, that will save you from a new payment next month.

Todo En Detalle
4 mesi di utilizzo dell’app
POWR.io ha risposto 5 novembre 2021

We're very sorry to hear about your experience with our app. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

10 ottobre 2018

App works great, but one of those cheapskate outfits that make it difficult to unsubscribe. Unlike other good apps where when you uninstall them, they unsubscribe you automatically, you have to log into a separate account page. I wasted 2 months of subscriptions cos they only responded after multiple emails from Shopify. So 1 star perhaps harsh as app is good, but when a company costs you money because they are non responsive then I'm paying for their poor service ethic and I have zero tolerance for that.

3 mesi di utilizzo dell’app
24 giugno 2019

The worst app and customer service I ever used with my store. I verified before downloading that the form could import a date field to Mailchimp but after installing and spending hours putting the form all over my site, I find out the date field does not work. I spent two months working with customer service only to eventually find out that this feature does not work. And, the customer support either doesn't respond at all or takes days to respond. How is that acceptable? I don't recommend POWr at all.

Sarah's Stands
Stati Uniti
3 mesi di utilizzo dell’app
POWR.io ha risposto 24 giugno 2019

Thank you for taking the time to give us this valuable feedback. I am sorry your experience has been less than desirable up to this point. I want to help make it right. There may or may not be an exact fix to your issue at the moment, but I am more than willing to help come up with a possible work around or another solution that can fit your needs. Feel free to reach back out to support and ask for Waylon via ticket. I will own this issue and do what I can to get you sorted out and back on track. Let us earn your business back.

8 giugno 2021

shit! I cannot submit the form normally. Please contact me as soon as possible. I have paid out!! !!!

2 mesi di utilizzo dell’app
8 luglio 2020

Resume: Very bad
I don't recommend this app because of the quality and support that POWr provides.
The loading speed of the form is 10-15 seconds. This not appropriate when you are having premium version and pay $100+ per year.
When I actually recognize that the app is super slow and customer support is not going to solve our problem, I have tried to apply for a refund of annual subscription but POWr refused to make a refund after 2 weeks of purchase.

Summary: If you want a normal form (with normal page loading speed) and appropriate customer support (that will help you and make a refund if something goes wrong) I recommend you NOT TO USE THIS APP.

Stati Uniti
2 mesi di utilizzo dell’app
POWR.io ha risposto 15 agosto 2020

Hi there,

We're truly sorry you've had a negative experience with our app and our customer support team.

We understand that loading speed is important to our users and we constantly optimize our apps to load faster on a customer's website. A POWR app should take no more than 2s to load on a page. If the delay is longer than that, the issue is most likely with another script on the page slowing down the loading of our app.

Our development team would be happy to take a look and advise you on how you can solve the issue on your site. Feel free to contact us directly at support@powr.io so we can take another look.

28 giugno 2018

Even after opting for paid subscription the form still displays their advertisement at bottom. The ticket has been created on this but no response has come. Its been more than 24 hours. Worst support.

Cat Dog Pet Supplies
Stati Uniti
Circa un mese di utilizzo dell’app
15 marzo 2019

On a paid subscription and form builder hasn´t loaded for at least 24 hours. In general, it also loads very slow.

The Rotten Fruit Box
Circa un mese di utilizzo dell’app
POWR.io ha risposto 15 marzo 2019

Hey there,

Sorry to hear about it, please clear your cache/cookies from your browser this should resolve the loading issue.

Thank you,
POWr Support Team.

14 novembre 2018

It is not working right. I used the email form in Form builder. not working correctly and not sending the collections forward.

Atom Composites Inc.
Stati Uniti
Circa un mese di utilizzo dell’app
13 settembre 2022

The app provides an unusable service, why am I being prompted for this? Please cancel my charge! “What happened?
You've requested a page on a website (www.powr.io) that is on the Cloudflare network. Unfortunately, it is resolving to an IP address that is creating a conflict within Cloudflare's system.
What can I do?
If you are the owner of this website:
you should login to Cloudflare and change the DNS A records for www.powr.io to resolve to a different IP address.”

RAS di Hong Kong
27 giorni di utilizzo dell’app
POWR.io ha risposto 14 settembre 2022

Hello Viviebike,

Please accept our sincerest apologies concerning the server issue you experienced. Please know the downtime you referenced in your review was not a result of our failure, but caused by our hosting provider, Heroku.

Their entire network went down for 6 hours, which in turn directly affected the entire POWR network.

There was nothing we could have done to prevent the interruption and we regret this happened to you. You can view detail about this issue here:

20 ottobre 2019

When you fill out one of the forms you go to a 'success screen' that tells the user they have successfully completed the form. Except the content for this success page is put far far down into a page - which gives the effect of loading a blank page. I contacted the support, who eventually wrote to me and said they had to escalate this issue to a different support team - sounded promising. A week later and after me writing several times to see what the progress was, I got an email saying "there's no workaround to make the submission success message appear on top" They suggested if I know someone who can do advanced coding I could try customising the form's CSS.
We sent out the form for a few people to test, and they all reported back that the form didn't work because after submitting it they were sent to a blank page.
The app is as good as useless to us, the support very slow and didn't resolve what for us is broken functionality - so we will be deleting it and choosing another app.

The Revive Club
27 giorni di utilizzo dell’app