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Working with Richcarde M. this morning on getting a form added to our site and making sure it was added to the correct tabs has been a pleasure. I am not used to getting this much help when reaching out for help or support. I sincerely appreciate all the help provided by Richcarde M! I could not have gotten through my issues without them.
Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for any questions, concerns or suggestions.. it would be a pleasure to hear from you again :)
Easy to use, Quick support with quick effective solutions. Very few bugs. Thanks, POWR support team!
very helpful support and I'm happy with the way the form works.
Great App with a lots of functionality once you understand how it works and integrates with Shopify.
The app is great for the most part and any issues that arise can be brought to the support team. I have been helped by excellent team members of POWR such as Arlyne and Richcarde M.
My only complaint is that I have ran into a few different issues with a larger form, which is expected due to the complexity, and said issues tend to arise without user changes being the root cause.
Overall one of the better products on the market (due in part to their excellent support team).
Thank you so much for such wonderdul feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with both the app and our support team.
It's always a pleasure to assist and make sure you're having the best experience possible with our apps. You're welcome to contact us again anytime for any questions, concerns or suggestions!
They are quick and efficient, won't leave until they get the job done and you are satisfied. Definitely recommend. Alain
Thank you so much for the 5 stars Alain, it a pleasure to assist you :)
We'll always be there for you anytime!
Such great customer service. Shoutout to Richcarde! Not a time wasted.
I've been using the POWR Form Builder app for a few years now, and I must say it has been a game-changer for our website. This app offers a wide range of functionalities that make creating and managing forms an absolute breeze.
Richcarde M. has always been so helpful and was able to solve my issue within 10 min! Quick and efficient. Highly recommend POWR!
No support help at all. I've literally emailed them over 3 times about a error I'm having with a page. I can't use the page until its fixed. They won't email me back, so I'm going to have to find a different app
Hello there,
Our deepest apologies for the misunderstanding.
Upon checking our records, we noticed that our replies were never delivered to your email address even though we responded to each one of your tickets.
We have forwarded your query to our Support Team Lead who wanted to reach out to your personally about this matter, we look forward to hearing from you soon!