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awful
Hi there,
We’re really sorry to hear about your experience. That’s definitely not the level of service we aim to provide, and we understand how frustrating this must have been.
We’d really appreciate the chance to look into what went wrong and help make things right. If you’re open to it, please reach out to us directly at support@powr.io, so we can assist you personally.
Once we’ve had a chance to help and resolve things, we hope you’ll feel better about your experience with POWR.
Waste of money. Did not manage to create a simple logo slideshow—no help from the team, either. Do not recommend.
It doesnt work properly, I havent received any answer from support. I would like a refund
Nope. Horrible user interface and ridiculous billing system. They make you upgrade PER gallery, so if you want to want only two galleries with more than 6 pics each, you end up paying upwards of $24/ month which is ridiculous for an image slider. Looking to switch to something else, but bummed Shopify doesn't offer more slider apps considering how robust the site is supposed to be. Monopoly of an app is right. NAGL.
Free option only allows you to have 3 images, if you want more... pay!!
"Image Slider + Carousel" But no carousel option available. I hope i'm wrong and I'm just overlooking these options but so far nothing.
0 stars, purposely IMPOSSIBLE to cancel
scam scam scam scam scam scam scam scam scam scam scam scam
I deleted a slideshow and it’s still showing on my page with default images no option of removing. I created a new one and it’s still showing it’s attached to the slide
Don't install this app. I downloaded this app to test it out and my site immediately slowed down. I have been trying to get their support team to erase all their code for a week! I've sent screenshots, explanations, and URLs - they still haven't even attempted to get the code off my site... They just keep asking me for more examples. Very poor experience.
The app is extremely slow, it added a 5s load time to my site (measured via many apps like GTMetrix & web.dev). Other users said the same but I had hoped it was improved. The support is atrocious. I raised a few bugs I was experiencing and received some questionable replies. I used the app for a few days and asked for a refund. Currently I am being denied the refund due to their 'policy', but given the app performs extremely poorly (including compared to other image sliders), I don't accept that they've delivered on what they're advertising. I'm still seeking a refund & will escalate to Shopify. Please beware this company - a poor product, and shady business practice(s). There are other sliders that perform extremely well & cost less. Your site will load seconds faster, and come with features like mobile users being able to slide the banner with their hand (not just arrows). More customization, and more!
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
