POWR Popup: Sales Popup

Great customer service, knowledgeable and fast. Live chat, Richcarde M. solved my issue immediatley. Great app, used for a few years and will continue using.

Customer service was really helpful and the response time was fast.

Brilliant support from your team. I was looked after Richcarde M and he fixed my issue straight way. Very happy with the product and your quick support.

The app worked fine for some time. I upgraded to paid version for a few months but then got back to the free one. However, the charges continued even after contacting both POWR and Shopify support. On POWR dashboard subscription showed as free, but Shopify settings still had the subscription as active. Contacted the support multiple times, only received offers to upgrade to a more expensive option. They also previously insisted on writing a positive review which i did, because I liked the app initially. Changing the review now. Very frustrated with the experience and time wasted contacting support - with no use. They also refuse to refund the charges that were done after the paid plan cancellation. I had to delete the app.

It was easy to design and publish it. Only problem I see is while I take it off.

I'm very new to the app, but found it to be very intuitive. When I needed help, Richcarde was there to help me and was fantastic! I would highly recommend this for your online store!

The customer support is helpful and quick.

Great customer service from Richarde.

Richcard is a good customer support to help me to figure out the problem swiftly and he is easy to talk and easilr understand!

Richcarde M. was awesome. Very helpful and super responsive. Answered all my questions and helped me troubleshoot a few issues. He rocks! :)