Recensioni (440)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 76% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 10% delle recensioni ha 1 stelle
27 maggio 2026

le pop up n'apparait pas sur mon site malgré toutes les démarches effectuées

AZUREO®
Francia
2 giorni di utilizzo dell’app
26 ottobre 2022

Funzionava alla grande la versione a pagamento...per un'ottimizzazione SEO abbiamo disinstallato l'applicazione per reinstallarla dopo circa 1 giorno e non hanno voluto riattivare l'account già pagato in quanto lo abbiamo disinstallato. Ho contattato il loro reparto tecnico e mi hanno detto che dovevo pagare DI NUOVO l'abbonamento per avere la versione performante già pagata. Un'ottima app veramente ma decisioni amministrative veramente non giuste.

Lol T-shirt
Italia
Circa un anno di utilizzo dell’app
POWR.io ha risposto 26 ottobre 2022

Hi there!

So sorry this is happening to you.

Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

23 novembre 2023

Adquiri la version Pro y no me funcionan los Popup, no salen en la web. Entro en multiples ocasiones a mi tienda y no sale nada. Para colmo tan pronto instale la app la pagina web me esta alertando de actividades no seguras.

Vidorra
Stati Uniti
Circa 3 ore di utilizzo dell’app
POWR.io ha risposto 24 novembre 2023

¡Hola!

Lamento mucho escuchar tu experiencia con la aplicación.

Por favor contáctenos directamente a support@powr.io detallando la dirección de correo electrónico vinculada a su cuenta POWR + enlace web con el complemento POWR en vivo instalado para que podamos investigar el problema por usted.

Muchas gracias por tus comentarios y paciencia.

16 marzo 2020

Pretty terrible app. It does what many other apps do and it's more expensive. The free plan is good for nothing.

Bombay Sunset Jewellery
Spagna
6 minuti di utilizzo dell’app
2 luglio 2017

I COULD NOT MAKE IT WORK.
SUPPORT SERVICE WAS REALLY SLOW.
I UPGRADE TO THE PAID VERSION AND I WASTE TIME AND MONEY.

Soy Cantinero
Uruguay
6 giorni di utilizzo dell’app
Data modifica: 19 marzo 2020

Review from www.octopusdenmark.com
Really bad app. I spend almost two hours without finding a solution for a simple text information pop-up. Also it says that there is a free plan availble, but it keeps asking again and again for an upgrade to a paid plan. The free plan is a scam

Octopus Denmark
Danimarca
Quasi 2 anni di utilizzo dell’app
17 novembre 2020

bugging out, tried to hit the support button but is only pre listed questions and not a live person to help out. it keeps playing older versions of my pop up not the newer ones ive corrected.

ALL-GAS
Stati Uniti
6 mesi di utilizzo dell’app
POWR.io ha risposto 19 novembre 2020

We're very sorry you encountered an issue with our popup. Our support team has reached out to you with instructions for how to fix the issue you ran into. Please do let us know if there is anything else we can help with!

20 novembre 2020

I added the popup app to my Shopify store, and paid approx. $27 for the year. Hours later there was a new reoccurring charge on my account for approx. $47 a month without my approval. Exchanged emails with Arlyne, who agreed to a refund. When no action happened and she stopped responded to my emails, she called me with a sales call offering to help coach me on how to use their app - completely ignoring her promise for a refund and such DECEPTIVE PRICING. Shopify owners, stay far away from these people. Their lie about their pricing, they avoid contact, and they break their word. Terrible company!!!

Claribelskincare.com
Stati Uniti
Circa 20 ore di utilizzo dell’app
POWR.io ha risposto 20 novembre 2020

Hi there!
We just took a look and we see that Arlyne replied to you yesterday to confirm your refund request. Can you please check your spam folder to see if that is where her message went?
It seems like there was also some confusion around our pricing. You subscribed with our 40% BFCM promo, so the first year is just $29. After a year, the subscription renews at the regular price of $47/yr. There is no monthly fee, that is just a confusing way Shopify displays the terms of the app purchase.

8 dicembre 2020

Have the pro version, there is no control on the position of the popup that works. When it is to be centred it centers the pop-up both vertically and horizontally on the page, and is not reactive to where the user is. Meaning you have to scroll to see the pop-up, thus defeating the principle purpose of a popup. Disappointed with their support.

Black Market Clothing
Canada
Circa un'ora di utilizzo dell’app
POWR.io ha risposto 8 dicembre 2020

Sorry you ran into issues! Our team has reached out to you with instructions for how to solve the problem you encountered. Installing to the theme instead of a single page should solve this. Happy to assist if you keep running into issues!

20 gennaio 2021

The app functions fine, although you need to pay for a subscription for most standard functions (i.e. remove logo and control frequency). My issue is with the customer service. I emailed many times with the customer service as the button to cancel subscription did not work. I followed all instructions and repeatedly and very clearly (1 week before subscription renewal) requested to please cancel my subscription. The subscription was renewed 1 day before the subscription renewal date and I was ultimately able to cancel on that day (before renewal date) but we were unfortunately charged early. At that point customer service simply said "unfortunately we do not provide refunds on monthly subscriptions" even though he was well aware we had been corresponding for a week as I was trying to cancel. This to me is extremely unprofessional and quite frankly manipulative.

green tribu
Italia
8 mesi di utilizzo dell’app
POWR.io ha risposto 20 gennaio 2021

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.