POWR Popup: Sales Popups , 749 recensioni
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POP UP DOESNT WORK, completely un-reliable. I have contacted their support over 3 times now asking why this doesn't work and i get the same answer every time. " we are looking into it" What am I paying for?? Complete waste of my time.
Hi there,
Thank you so much for your feedback.
We escalated the issue to the ENG team and they're currently looking into that.
Unfortunately, it may require some time to understand the core reason for the issue and push a fix. We will try to resolve this ASAP
Warning!! The worst app ever. Worked well but when we should change to an other solution, it's impossible to get an answer if we own the addresses or not. We still pay for it because we don't know what going to happen if we delete it. And they never get back with a understandable answer.
Hello there,
First of all, I would like to address our sincere apologies for this misunderstanding, and we do appreciate that you decided to share you feedback to inform us about the situation.
Please note that your satisfaction is, and will always remain our priority over anything else; our support team is available 24/7 to make sure of that.
We're sending you an email right now in order to help sort this out asap and the best way possible for your convenience.
Cheers,
Richcarde from POWR
App slowed down my website immensely, after removing to see speed difference and then trying to re-install it tried to charge me again after paying for 12 months, avoid.
Hi there!
So sorry this is happening to you.
Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWR account+weblinks with live POWR plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. If we have charged you incorrectly we will provide you a refund.
Funzionava alla grande la versione a pagamento...per un'ottimizzazione SEO abbiamo disinstallato l'applicazione per reinstallarla dopo circa 1 giorno e non hanno voluto riattivare l'account già pagato in quanto lo abbiamo disinstallato. Ho contattato il loro reparto tecnico e mi hanno detto che dovevo pagare DI NUOVO l'abbonamento per avere la versione performante già pagata. Un'ottima app veramente ma decisioni amministrative veramente non giuste.
Hi there!
So sorry this is happening to you.
Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.
Don't even bother with this app. You can't even get a refund for your monthly subscription if it doesn't meet your needs. If your trying to make a popup for clicking a button your wasting your money. Just redirect them to your contact page. It's not worth spending $13 a month on this garbage.
Hi there, so sorry for your bad experience with our app.
However, our app can be triggered by button, in that case you just need to add class to that button.
Please check this article for more info: https://help.powr.io/hc/en-us/articles/115002480928
We also will be happy to help you with installing custom trigger button your store.
I took the time to get it all setup and unfortunately their advertising is faults, this is not a free tool. They had it pop up 5 times on my website then took it down and wanted to charge me. I don't mind companies wanting to make money but be upfront about it.
We're very sorry to hear about your experience with our app. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
one of the worst apps i've ever used. it freezes all the time and don't let you finish what you are doing
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
This app destroyed my whole Store Theme.liquid
the mobile version of my store was down for almost 4 days.
The app caused big issues loading all my page images on mobile version.
Hi there,
We are very sorry to hear about your experience with our app.
Kindly reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
We appreciate your feedback!
This app sucks. Dont use it, it is a waste of money. this app is a scam and should be removed from shopify
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.
This app was great for my pop up lead magnet. However, after one month of testing to make sure new subscribers were receiving the eguide they signed up for, it never worked.
Hi there,
Thanks you for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.