レビュー (847)

総合評価
4.6
評価レベルごとの件数
  • 評価の75%は5つ星です
  • 評価の12%は4つ星です
  • 評価の3%は3つ星です
  • 評価の2%は2つ星です
  • 評価の7%は1つ星です
2018年11月18日

The worst App I have ever tried on Shopify app store.
It is not easy to use
You can't connect to your Mailchimp database
They SPAM your email inbox after you have installed it

On The Rugs
デンマーク
アプリの使用期間:8ヶ月
2021年1月20日

The app functions fine, although you need to pay for a subscription for most standard functions (i.e. remove logo and control frequency). My issue is with the customer service. I emailed many times with the customer service as the button to cancel subscription did not work. I followed all instructions and repeatedly and very clearly (1 week before subscription renewal) requested to please cancel my subscription. The subscription was renewed 1 day before the subscription renewal date and I was ultimately able to cancel on that day (before renewal date) but we were unfortunately charged early. At that point customer service simply said "unfortunately we do not provide refunds on monthly subscriptions" even though he was well aware we had been corresponding for a week as I was trying to cancel. This to me is extremely unprofessional and quite frankly manipulative.

green tribu
イタリア
アプリの使用期間:8ヶ月
POWR.ioが返信しました 2021年1月20日

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.

2019年7月24日

Tried to use this app and two SPAM pop-ups completely unauthorised by myself and directing my audiences to third party sites came up. Outrageous security breach and I'll be reporting to Shopify.

ShopSuperDeluxe.com
イギリス
アプリの使用期間:7ヶ月
POWR.ioが返信しました 2019年7月24日

Thank you for taking the time to give us this feedback. We were made aware of a bug that caused this issue. We ran an update to speed up the loading of our apps and use better caching, but it caused a but where it was not handling the deleted apps properly. These deleted apps started to pop up again as a result. We have since corrected this issue and should be fixed. Please clear your cache and cookies to see the changes. We are truly sorry for the inconvenience.
-Waylon W
Customer Success

2020年11月17日

bugging out, tried to hit the support button but is only pre listed questions and not a live person to help out. it keeps playing older versions of my pop up not the newer ones ive corrected.

ALL-GAS
アメリカ合衆国
アプリの使用期間:6ヶ月
POWR.ioが返信しました 2020年11月19日

We're very sorry you encountered an issue with our popup. Our support team has reached out to you with instructions for how to fix the issue you ran into. Please do let us know if there is anything else we can help with!

2019年4月17日

I had this app installed but did not use it at all and did not publish anything. However 2 days ago one of the placeholder pop-ups was "updated" and despite still being "unpublished" was running on our website. Terrible experience and we had customers call in telling us how annoying it was. We had no idea.

Touché
オランダ
アプリの使用期間:5ヶ月
POWR.ioが返信しました 2019年4月17日

Hello, I'm so sorry to hear that you were experiencing problems with the POWr Popup. Please reach out to our Support Team at support@powr.io and let us know if the popup is still showing up on your site so that we can assist you in removing it.

2021年3月19日

I subscribed to PRO and there are literally no customer service. Only a search function.
I am having an issue where popup is appearing at the bottom of my page and I cant find it. Will unsubscribe soon.

Count & Countess
マレーシア
アプリの使用期間:5ヶ月
POWR.ioが返信しました 2021年3月19日

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns.

2020年8月5日

Do not use! This App made my Shopify website very buggy and left lots of white spaces all over the pages. See here: www.unseen-art.co.uk

I've contacted their support team several time to no avail. This happened 5 days ago and it's still not been resolved (even though I've now had to remove the app).

It's a shame because it would be brilliant if it worked!

Unseen Art
イギリス
アプリの使用期間:2ヶ月
編集日:2020年12月15日

Not a very easy to use app. It keeps giving pop ups to rate it. Editing the timer is confusing, with no save button. the app needs to be more user friendly for editing.

Airavata Weaves and Textiles
インド
アプリの使用期間:2ヶ月
POWR.ioが返信しました 2020年12月15日

Thank you so much for your feedback and we sincerely apologize for the inconvenience.

Our team has reached out to you with instructions for how to solve the problem you encountered.
Happy to help, if you have any other questions!

2021年10月4日

This app destroyed my whole Store Theme.liquid
the mobile version of my store was down for almost 4 days.
The app caused big issues loading all my page images on mobile version.

Geargamers
オランダ
アプリの使用期間:2ヶ月
POWR.ioが返信しました 2021年10月4日

Hi there,

We are very sorry to hear about your experience with our app.

Kindly reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

We appreciate your feedback!

編集日:2021年10月5日

This app was great for my pop up lead magnet. However, after one month of testing to make sure new subscribers were receiving the eguide they signed up for, it never worked.

Fit Tribe Wellness
アメリカ合衆国
アプリの使用期間:2ヶ月
POWR.ioが返信しました 2021年10月5日

Hi there,

Thanks you for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns.