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Goede support bij opstart, mijn pop-up is up en running danzij de ondersteuning van het support team.
Hartelijk dank voor uw feedback!
Is er iets dat we kunnen doen om in plaats daarvan een 5-sterren te verdienen?😊️
Functionality OK but support and documentation leave a lot to be desired. Documentation looks to be out of date and when seeking support, given cookie cutter reply that bore no resemblance to question or information supplied. When challenged to these facts in a reply question, there was no further communication from their support. POWR needs to be called out on this sort of "support".
Hello there,
Our sincere apologies for the misunderstanding. We've checked and couldn't locate your previous ticket unfortunately. Could you please send us a new email explaining your concerns so we can sort it out for you?
Looking forward to hearing from you as soon as you can!
Mad!!! A total mess with my store today... A popup with 15% OFF from our Easter Campaign appeared on home page: http://prntscr.com/ojd1l3 and could not close until the "Create PopUp" button is activated...
In control panel there was no such popup at all: http://prntscr.com/ojd2vq, obviously was deleted???
When trying to "edit" the popup from the admin view of home page, there was the following error: http://prntscr.com/ojd3kn
No chat support where you can get instant help for such urgent situations, so, lots of clients got this "Easter promo"...
Same thing with my other store: http://prntscr.com/ojd8fs
Removed this app immediately. Problem solved.
We sincerely apologize for the issues you are experiencing. This was due to a caching issue and was primarily affecting app owners, and only a very small subset of site visitors. Please note that your POWr account was not compromised. We have pushed a fix to clear your cache and you will now see the correct version of your app. Please be assured there are safeguards in place to ensure this will not occur in future.
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Thanks for the great review! 😍 Anything we can do to get 5 stars from you? We’d love to hear your feedback!
I enjoy Popup because it let me voice/direct customers to things and how to do certain things. My website, LuxuryResold.com , is an e-commerce site and can get confusing to potention clients/sellers. Popup helps me set things straight...
I try to much app but when I used this app then result good and free. I rememond everyone use this app. Thanks
Just started using Popup. Looks simple to use and will provide me the means to gather email addresses to build my list.
I used this app to help do popups for my latest collections ! Perfect to gain subscribers and customers!
Thank you so much for this review. We are glad that you liked our app. We work hard to meet expectations like yours. Please do reach us for any suggestions.
I love this app! Makes it so much easier to gather email subscribers! Looks professional too! Although when I made an edit, I noticed it wasn't showing on my store anymore so that's a bit confusing...
This app helped us increase our subscriber list in a flexible and cost effective way. We're very happy with how easy it is to use. We would wish for more content variation though and the ability to customise the pop up backgrounds if possible (maybe we haven't explored enough yet!)