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no me deja modificar el power pop up, y tengo uno que no aplica a el dia de hoy
Hola! Gracias por compartir tu experiencia. Lamentamos que no hayas podido modificar la ventana emergente de POWR.
Este es un problema poco común, pero nuestro equipo puede ayudarte a revisar la ventana emergente y solucionarlo fácilmente. Intentamos contactarte, pero lamentablemente no hemos recibido respuesta. ¿Funciona todo correctamente ahora?
Si es así, te agradeceríamos que actualizaras tu reseña.
Si no, envíanos un correo electrónico a support@powr.io o contáctanos a través de nuestro chat en vivo y lo revisaremos de inmediato.
Causes more headaches then its worth.
Downloaded this pop-up tool because it was marketed that you could connect to google analytics. They have articles and a spot to enter your GTM but turns out that its not actually supported. They only way to get tracking is to email their support team the code. Then cross your fingers and wait for them to enter it into the application.
Have had trouble getting the pop-up to show properly on mobile and just today I woke up to see the pop-up appear half way off the screen.
Hi there!
So sorry this is happening to you.
Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWR account+weblinks with live POWR plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround.
This app was quick and easy to setup a popup banner on our website. Lots of options to customise and simple to do.
UPDATE 25/7/19 - We have had this popup app on our site for a while and recently had random unsolicited popups appearing linking to strange websites.... Very dodgy & I have had to uninstall the app to fix it...
We sincerely apologize for the issues you are experiencing. This was due to a caching issue and was primarily affecting app owners, and only a very small subset of site visitors. Please note that your POWr account was not compromised. We have pushed a fix to clear your cache and you will now see the correct version of your app. Please be assured there are safeguards in place to ensure this will not occur in future.
The free plan allow almost nothing. I also tried other app from the same dev. , specifically the one to bulid "FORMS" and it is advertised as ok with Shopify POS, but it's not. I don't like this.
It does not allow you to choose from all collections, and the manual plug-in instructions did not work.
Hi there,
Thanks for your feedback, and apologies for any misunderstanding.
Please note that WE DO allow to install the popup on specific collections, and our manual installation does work as well, as there are multiple methods possible.
Could you please send us an email at support@powr.io so we can assist you in the process?
We look forward to hearing from you soon!
Limited customization for the price. It doesn't show up properly on Mobile and support is extremely slow. I had to keep emailing to get response.
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
Wanted to create a simple mailing list sign-up pop up for my site, but this app was a mess. Not optimized well: mobile version was huge oversized box with a scroll bar. Desktop version repeatedly appeared blank. Emailed them for help/troubleshooting and received no reply. Deleted app and requested refund for the monthly fee. Developer declined. Bad app, bad customer service.
I am trying to test out this app in FREE mode and can't do what I need to do. So I subscribed for a month and STILL CAN'T ACCESS THE survey feature.
