Avaliações (823)

Avaliação geral
4,5
Pontuação por nível de classificação
  • 75% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 8% das classificações são de 1 estrelas
22 de abril de 2024

Helpful, informative and efficient

Planet Desert
Estados Unidos
About 2 years usando a aplicação
23 de maio de 2024

Helped me with everything setting up

Playful Creations
Austrália
About 10 hours usando a aplicação
15 de maio de 2024

Muy buena, funciona gratis para tiendas pequeñas como la mia y tiene también opciones para tiendas grandes!!

Camen Química
México
12 days usando a aplicação
Editado a 28 de fevereiro de 2024

The app worked fine for some time. I upgraded to paid version for a few months but then got back to the free one. However, the charges continued even after contacting both POWR and Shopify support. On POWR dashboard subscription showed as free, but Shopify settings still had the subscription as active. Contacted the support multiple times, only received offers to upgrade to a more expensive option. They also previously insisted on writing a positive review which i did, because I liked the app initially. Changing the review now. Very frustrated with the experience and time wasted contacting support - with no use. They also refuse to refund the charges that were done after the paid plan cancellation. I had to delete the app.

patterntalent
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por POWR.io 1 de março de 2024

So sorry for your bad experience.
We investigated the issue and the support agent should contact you with the resolution on that matter.

8 de dezembro de 2023

This app has been a great tool to increase my customer contact. It's easy to use & manage. I've only had one issue & Richcarde provided me with excellent customer service! He resolved my issue completely & has me back fully enjoying my Powr Popup experience!

Good Faith Cookie Company Gourmet Dog Biscuits
Estados Unidos
About 2 years usando a aplicação
15 de abril de 2024

Great customer service

Nadeau Furniture
Estados Unidos
About 1 month usando a aplicação
25 de janeiro de 2024

very good customer support and helped me achieve my goal! lets me upload my own image which not many apps do.

Boutique Ofélia
Canadá
About 18 hours usando a aplicação
12 de janeiro de 2024

Easy to use! Customer service is friendly and helpful. I definitely recommend POWR Popup.

Abbott Cards
Estados Unidos
5 months usando a aplicação
1 de fevereiro de 2024

Excellent Customer Service Support!

Dream Guidance Box
Estados Unidos
3 months usando a aplicação
30 de outubro de 2023

We've been using this for specific disclaimers and notes regarding our products, and we love it. It's simple yet effective. We recently had issues with a site update that prevented the pop ups from working on specific pages, but Richcarde was extremely helpful and patient throughout the entire process.

Definitely will continue to use indefinitely.

Aunt Sally's
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por POWR.io 1 de novembro de 2023

Thank you so much for your much detailed feedback🤩️
It's always a pleasure to read such nice words reflecting your experience with both the app and our support team.
It will always be a pleasure to assist you again anytime!