PreOrder Alpha

Can someone respond to my emails about the app crashing for the 5th time and messing up all my preorders.....paying for this thing and cant even get an email back.....

I have been emailing support for over a 2 weeks with no response! Can't make any adjustments, backend only has error codes! Such as 500 |
Internal Server Error, and Application error: a client-side exception has occurred (see the browser console for more information).

This app constantly crashes! The server will go done and the pre-order function stops working! No support. This app cannot handle high order volume. It crashes constantly. I do not recommend this app. I have been using this app for over a year. Stray away!!

La app tiene el servidor caido y no puedo contactarme con soporte por ningun medio, esta interfiriendo en la configuración de mi sitio

After almost 8 months of use without problems, it has suddenly stopped working (500, Internal Server Error). Creating chaos in our store as many products no longer appear in pre-order and consequently being sold massively. There is no way to contact them and they do not answer the email sent to support. Is the fault permanent? Are you going to solve it?

Downloaded the app and set up appeared to be very simple. However, it did not appear on my website. Update (10/14/21)
The feature started working on my products today. For some reason it takes a couple of days to work. I hope they fix this soon!

This app routinely goes offline with server issues effectively making its usefulness obsolete and requiring more admin work to reset the entire inventory of items it is applied to. Support contacts are ghosts with no response provided when the servers fail.

App doesn’t actually function. The preorder button was displaying at first… but on all products. This lasted about an hour before it completely stopped being an option. Now even with the setting configured for specific products, there is no preorder button.

Your Pre-Order Alpha app system slow speed applying on my products. You need is more update speed it’s app system in.

I downloaded this app yesterday. since then we have been struggling. we told them that pre order is randomly showing on more products rather then only on the one we have tagged. also it is jumpy and the placement of product has become off after using it. their support is very slow and still not resolved. will be removing it and using some other would suggest you to stay away from this. it has too many bugs and too less support. not worth impacting your sales.