PreOrder Globo | Back in Stock

Really struggling with app support. Its been a few days now and the app does not work. I receive messages that the team is on holiday - how can a holiday be more important than our businesses which we need to run? Nothing works on this app, the app is slow and doesnt function. The basic functionality of pre-ordering was not tested end to end.

The app had a lot of glitches that would prevent an Add to Cart button or Pre Order button from showing. Essentially not allowing customers to place an order at all. It's very manual and you have to monitor each setting very closely to make sure they are still working.

Unfortunately I had to remove the app but I may revisit in the futre. Customer support was good also.

funktioniert nicht

I tried it, when I needed more help they offered it if I employed them - not happening, I have now deleted the app.

the app doesn't work properlly, it's a pain to uninstall it.....
I have to reinstall again to modify the data because it hasn't correclty uninstall!!! awayyyyyyyyyyyyyy

I'm not quick to write poor reviews. I realize things can happen and have been patient. I was super hopeful when I first installed the app, but after 2 emails to support, with no response, I had to delete the app because it was it causing items on my site to appear as if they were out of stock, when they weren't. I deleted the "test" product in case that was the culprit, but that didn't solve my problem. I have 2 instances of specific SKUs where the app appears to recognize the stock level and act accordingly. But for most of my SKUs I found that it seemingly arbitrarily replaced "add to cart" with "backorder' (technically, I customized the wording of this button) and this includes items that are very clearly in stock. There doesn't appear to be a rule case that would affect basically all products, so nothing I can "fix." It's a problem, and with no reply from support, what am I supposed to do but uninstall?

Your app stated free yesterday before I installed the app. Now you are charging $8.99 for the app. No thanks!!!! Deleting app!

I USED THIS APP ITS LITERALLY UTTER SHIT. SCREWED UP MY ENTIRE STORE AND PUT MY BUSINESS OUT FOR 3 DAYS CAUSING LOSS OF MANY HRS AND MONEY DONT BUY THIS U WILL REGRET YOUR DECISION.

Junk...DO NOT BUY THIS APP . We just installed the app. We set up just one product on Pre Order. Now every single ADD TO CART button does not work. Nobody can buy anything in our store. JUNK. They say they have 24/7 chat support....this is not true. You have to email. There is no chat service. Been up all night trying to sort this mess of an app out. UPDATE Feb 22 11.44pm - I finally got some half-wit by email. Waited two hours and instead of removing all code, they set up a new theme without my permission, don't even uninstall the app and ask me would I like to try again even though site still not functional. Liars. STAY AWAY FROM THIS APP!! Update 3/02/22 - this app leaves code everywhere. Our Checkout page stopped working completely and has been down for days. Huge loss of business. If you want to loose money and get bogged down in frustration this app is for you, otherwise stay away.Should not be allowed on the shopify app store.