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Very good attention, I talked with abuzar about a problem and they immediately solved it and offered advice for the future!
Thank you for the review and glad we were able to help solve your issue!
Extremely grateful for the outstanding customer support! Their prompt and helpful assistance made all the difference. Thank you so much!
Thank you for the review! Glad that our support team was able to help out. Please let us know if there's anything else we can help with.
So far the application is working as we expected it too and we found that the setup process was fairly straightforward.
Thank you for the review and glad that the setup process was easy for you.
Very easy to use and the support was very fast and useful.
Recommended
Thank you for the review and glad that our support team was fast and helpful!
Outstanding customer service. Solved my issue at 10pm on a Friday. Highly recommend!
Thank you for taking the time to leave a review. Glad our team was able to help you when you needed it! Thank you for recommending our app to other Shopify merchants!
great app for taking back orders
The Pre order deposit feature does not work. When first installed it didn't work, so I contacted support, and someone fixed it. But the next day it fell over again. Contacted support again, and was asked to please wait. When I asked how long I should wait (8pm my time) I was told he could not give a time. So I left my email. Waited another 12 hours, no reply, still won't work.
Also there is an issue with the PRE ORDER button not working randomly.
There are cheaper apps that work better.
Thank you for sharing your feedback, and we apologize for the issues with our initial customer service interactions. Sometimes issues take longer than 1 day to figure out and fix. We would love to have you try our app again and our team will prioritize getting your issue remedied quicker next time.
This is a great app for made to order items. It allows you to manage customer expectations and plugs in easily to the product page. Easy to use and great online instant assistance from the team.
Thanks for taking the time to leave a review. You make a great point that the app can be helpful for made-to-order items. Glad that you found the app easy to use and that our online support team able to help you out.
Great app, does what it says and their support is excellent. Pre-orders are important to us, so great to have something working well.
Thank you for the review, and glad this app helps with your pre-orders!
This was an easy process and there was no room for interpretation. Customer service was quick to respond when I reached out. I would highly recommend this app 100%!
Thank you for the review and recommending our app!