Appikon ‑ Pre‑Order , 533 avaliações
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Zia was very helpful and solved my issue immediately in a speedy manner.
Would definitely recommend.
Thank you for your 5-star rating! We are so happy to know that Zia was able to help you with your issue quickly and professionally. We really appreciate you taking the time to give us this positive feedback. Thank you again!
So far the application is working as we expected it too and we found that the setup process was fairly straightforward.
Thank you for the review and glad that the setup process was easy for you.
Outstanding customer service. Solved my issue at 10pm on a Friday. Highly recommend!
Thank you for taking the time to leave a review. Glad our team was able to help you when you needed it! Thank you for recommending our app to other Shopify merchants!
Extremely grateful for the outstanding customer support! Their prompt and helpful assistance made all the difference. Thank you so much!
Thank you for the review! Glad that our support team was able to help out. Please let us know if there's anything else we can help with.
Support staff was helpful in explaining my queries and helped with the installation. No one has actually used the pre-order option on my site yet so I cannot comment fully as to how operational it is in real life.
Thank you for your review! We appreciate your positive review of the support staff. We are happy to hear that they were helpful and successful in explaining your queries and assisting with the installation. Hopefully the Pre-Order App helps your store out. If there's anything else we can help with, please let us know. Thanks!
Support very helpful, good app works well
The Pre order deposit feature does not work. When first installed it didn't work, so I contacted support, and someone fixed it. But the next day it fell over again. Contacted support again, and was asked to please wait. When I asked how long I should wait (8pm my time) I was told he could not give a time. So I left my email. Waited another 12 hours, no reply, still won't work.
Also there is an issue with the PRE ORDER button not working randomly.
There are cheaper apps that work better.
Thank you for sharing your feedback, and we apologize for the issues with our initial customer service interactions. Sometimes issues take longer than 1 day to figure out and fix. We would love to have you try our app again and our team will prioritize getting your issue remedied quicker next time.
My experience has been great so far. The interface is very user friendly...and the Tech Support "chat box" has been a life saver for a newbie like me.
Thank you for leaving a review for our app. Glad to hear that our interface is user-friendly and that our tech support team was helpful for you!
Unfortunately I can't defer payment until fulfilment if I don't know the date.
Support were very helpful though and other than that the app would work well.
Thank you for taking the time to review our app. We will take your feature request into consideration during our next developer meeting.
La aplicación es muy completa, pero el servicio de atención al cliente (Zia, en mi caso) es espectacular. Responden al momento y te ayudan con cada duda e incluso a personalizar según quieres que se vea en tu tienda. Muy recomendable.