Calificación general
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
18 de noviembre de 2020


Estados Unidos
Tiempo de uso de la aplicación: 2 meses
Amai respondió 18 de noviembre de 2020

Hi, thank you for your feedback. Please note that no app can charge a merchant once they had uninstalled the app. It is simply not possible. This is part of the Shopify's logic to protect merchants from being charged by apps after they had uninstall it.

Upon checking your records, you had not uninstall the app from your store. We believe you click on the Uninstall button in the app but did not proceed with the next step which is to uninstall it from your store. As mentioned in the FAQ and also the pop-up instructions when you click on the Uninstall button, you are required to go to the Shopify App page and make the uninstallation from there. Please complete the steps by uninstalling the app from the Shopify > App panel to complete the uninstallation process.

You may refer to the following FAQ which could be found at the main page of our app:

Please note that upon uninstallation from your store, the subscription will be cancelled automatically. Your refunds are already in process. I had also sent you an email with the screenshots.

10 de noviembre de 2020

It first started out all well - but now some variants can be bought - although the preorder is enabled and active.
Other variants can’t be preordered at all because the button doesn’t appear.

Tiempo de uso de la aplicación: Más de 2 años
Amai respondió 18 de noviembre de 2020

Hi, thank you for your email. We had emailed you on 12/11/2020 on the resolution. After investigations from our dev team, there was no issue with the variants and it is working as intended. One possible reason is that you had turned on the geolocation for the variants and is accessing the variants at a different location or with a VPN turned on.

23 de octubre de 2020

Slow support responses, unable to stop pre-orders connecting to shipping app, unable to manually adjust individual orders to fulfil in stock items, error messages everytime try to export orders to csv file - complicated and messy app.

Tusi Stationery
Nueva Zelanda
Tiempo de uso de la aplicación: Alrededor de 1 mes
Amai respondió 25 de octubre de 2020

Thank you for you feedback. Based on our ticket records (which was registered under another store's name), we had gotten back to you in less than 1 business day. Based on our email replied on 01/10/2020 we had mentioned that after writing to your 3rd party shipping app, they were unable to provide us with a solution.

We will resend this email to you again and contact you via phone should you had missed out on the previous email.

29 de septiembre de 2020

I need an app that allows us to collect a deposit up front and the balance due when we are ready to fulfill the order. This app doesn't do that.

Lazar's Early Music
Estados Unidos
Tiempo de uso de la aplicación: 4 meses
Amai respondió 4 de octubre de 2020

Hi, thank you for your feedback. We had tried to contact you several times via phone and email for the past couple of days in regards to this issue however, we are yet to hear from you. Thank you for your suggestion, we had logged down your feature request in our message boards. For more information on how to access our message boards, please refer to the following FAQ:

Fecha de modificación: 7 de agosto de 2020

I installed the app and non of my buttons changed to "pre-order". The app also added two tags to my shop which show up on every product and my side bar which I CANNOT REMOVE. Not useful for me.

Estados Unidos
Tiempo de uso de la aplicación: 4 días
Amai respondió 10 de agosto de 2020

Hi, as mentioned in our FAQ, some themes require additional coding to ensure the Pre-Order button is shown as they are coded differently. The tags shown at your side bar could be hidden as well.

21 de julio de 2020

It was easy to set up and use, and worked for the 2 days I needed it. I uninstalled it, but it left 2 tags on every single product that customers can see in Filters (spo-default and spo-disabled). Now I'm having to clean up and remove all manually which is time consuming. Shopify should crack down on apps that don't fully remove code when uninstalling. Using tags is not a good way to accomplish pre-order status.

Estados Unidos
Tiempo de uso de la aplicación: 4 días
Amai respondió 21 de julio de 2020

Thank you for your feedback. This is a known issue with Shopify that codes will be leftover in the Themes after uninstallation. We would also hope this issue could be fixed as this is a common issue that developers are facing. You may refer to the URL here for more clarification:

Hope this clarifies that the situation that you had mentioned is beyond our control and if you need further assistance with the removal, we are glad to help.

26 de junio de 2020

It's OK. It seems to do what it says. However, It limits the product photos to just one photo, I can not find the settings to change this. Not very good documentation also.

Kronos Advanced Technologies Inc.
Estados Unidos
Tiempo de uso de la aplicación: 6 meses
Amai respondió 28 de junio de 2020

Thank you for the feedback. We would like to clarify that the product photos displayed on the store is uploaded at the main Shopify Product page and not at our app. I had dropped you an email to clarify further.

Fecha de modificación: 10 de junio de 2020

I can't use the app with my safari version 13.1.1 (14609. Even tho I cleaned up all cookies twice and reinstalled the app.

Tiempo de uso de la aplicación: 12 meses
Amai respondió 11 de junio de 2020

Hi Julia, thank you for your feedback. Our app is compatible with the Safari version you had mentioned. We had sent you an e-mail in regards to troubleshoot this matter.

Fecha de modificación: 12 de octubre de 2021

While we initially enjoyed this app for over a year and it was very helpful to us - its since become alarmingly unstable and will either just stop working on certain products, or not update settings. Every week we have problems with it. s

Jon Josef
Estados Unidos
Tiempo de uso de la aplicación: Más de 1 año
Amai respondió 21 de abril de 2020

Thanks! Sorry for inconvenience, we'll definitely consider adding such option in future. Hope you will keep enjoying the app for a long time :)

14 de marzo de 2020

App broke the "add to cart" button due to an automated update. b2b business was off for 3 days. no orders possible until we removed the code.

kyBoot Walk On Air LLC - Partner Shop
Estados Unidos
Tiempo de uso de la aplicación: Casi 4 años
Amai respondió 16 de marzo de 2020

Thanks for your feedback. We tried to contact you over the phone and via email but didn't receive any response yet. Please drop us a line at your convenience in order to discuss the situation.