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Amazing customer service and overall great product. It is such a useful tool and very easy to install and use. I strongly recommend!
Very useful app, easy to use and very effective
If you have 1 product store and you run out of stock, it really suck, as your income goes down significantly. With Pre-Order manager I was able to get some sales (not as much as if I had stock, but much more than when I just couldn't sell). Bug thumb up!
Thank you for the great review. We are really glad that our app had assisted you with your business.
Super easy to use and customer support was very quick to help when I need a little guidance. Excited to add this app to our store!
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Please let us know if you have any other questions!
Customer service is very slow, and app intermittently keeps on failing on our specific products and store.
Thank you for your feedback. Our typical response time was within 1 business day. Based on our ticketing system, it seems that we had responded to you within that timeframe. Do let us know if you require any further assistance and we are glad to help.
Best customer service ever! Super good follow up, even when not expected. Charie was so helpful and friendly. Greatly appreciate the support.
Thank you for the kind words as well as choosing us!
It certainly encourages us to do better. It definitely will motivate our team to do better.
Update: After the SputIT team requested access to our Shopify store to update their app, the app started showing many items in our store as sold out that had plenty of stock, including items that had never been set up for pre-order. The developer took no responsibility and suggested that we ask all customers to clear their cache in order to solve the problem.
We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.
Just what I needed for my business. Great App, Great support. 5 stars to you guys, you deserve it.
Great app -- and really great customer service. Replies within 24 hours and always happy to help. A+!
i like the app, works as expected thank you!